Managing Optometrist- Towson, MD- LensCrafters

Requisition ID: 930735 
Store #: D00576 LensCrafters Drs Office 
Position: Full-Time
Total Rewards: Benefits/Incentive Information
[https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US]

LensCrafters is a place for visionaries. We’ve got a vision for pairing
state-of-the-art technology with a truly personal approach to eye care. 
Everything we do is centered around sight. Because quality care helps us see the
joy in life. Because learning from the best, makes us all better. Because
continuing our legacy of the highest optical standards helps us innovate the
future in optical care. 

At LensCrafters, we want every person who enters our doors to feel our passion
for care. And that's why we’re committed to taking care of you, so you can bring
the best quality experience to our patients and customers. 

LensCrafters is part of EssilorLuxottica, a global leader in the design,
manufacture and distribution of world-class vision care products, including
iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Join our global community of over 200,000 dedicated employees around the world
in driving the transformation of the eyewear and eyecare industry. Discover more
by following us on LinkedIn!
[https://www.linkedin.com/company/essilorluxottica/posts/?feedView=all]

General Function

The Managing Optometrist is the leader & business owner within the marketplace &
organization by delivering the brand promise through key steps in the patient
/customer journey, superior patient experience & the organization’s key
performance metrics.   Ensures all patients receive the highest quality
Optometric care.

Major Duties & Responsibilities

* Creates compelling vision for the future, develops clear goals & operating
plans ensuring executional excellence & winning results in partnership with
Regional and Store Manager(s).
* Sets & communicates clear objectives & expectations, demonstrates commitment
to exceed results through strong competency in KPI management & high
accountability.
* Ensures LensCrafters is known as the leading optical provider within the
community.
* Operates as stakeholder to all within the organization & local market.
* Places the patient/customer as the center focus & delivers excellent service.
* Strives to exceed expectations on all KPIs.
* Leads/Manages the team in providing unsurpassed Patient Service Excellence.
* Addresses all patient/customer visual life style needs.
* Builds patients/customers for life & becomes their sole family practitioner.
* Listens carefully to patients/customers' questions or concerns.
* Provides a summary of patient/customer overall eye health.
* Conducts service in accordance with protocol & accepted standard of care.
* Establishes a positive Doctor/Patient relationship.
* Utilizes & leverages all technology to deliver unsurpassed patient/customer
experience.
* Demonstrates effective communication with all office & store associates to
ensure a seamless patient experience & transition.
* Ensures office quality systems are maintained.
* Maintains State Licensure & practices to the full scope of that license;
maintains continuing education requirements.
* Provides effective on-the-job training & guidance to team members making use
of Company provided programs.
* Delivers feedback in a timely manner to all associates. Confronts problem
performers directly & without delay; practices performance management.
* Creates a positive culture linked to corporate vision & values.
* Engages & leads effective store huddles.
* Conducts chart audits with Associate Optometrist.
* Recruits, interviews & selects high caliber success oriented talent, creates
talent pipeline for succession planning.
* Forecasts staffing needs based on available information & assigns associates
through the use of the labor scheduling model. Quickly adjusts staffing
levels up or down to meet unexpected increases or decreases in office traffic
& patient demand.
* Adheres to company policies & procedures & acknowledges receipt of physical
inventory.
* Takes pride in the appearance of the office & ensures visual displays are in
accordance with Company provided guidelines.
* Maintains safe working environment for all.

Basic Qualifications

* Doctor of Optometry
* Demonstrated leadership/management skills
* Knowledge of current Optometric technology & practices
* Developed communication skills, both verbal & written
* Strong problem solving & critical thinking skills
* Organization & time management skills
* Knowledge of sound business management practices

Pay Range: 138,745.69  - 193,868.41 

This posting is for an existing vacancy within our business. Employee pay is
determined by multiple factors, including geography, experience, qualifications,
skills and local minimum wage requirements. In addition, you may also be offered
a competitive bonus and/or commission plan, which complements a first-class
total rewards package. Benefits may include health care, retirement savings,
paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application
and hiring process. If you would like to provide feedback regarding an active
job posting, or if you are an individual with a disability who would like to
request a reasonable accommodation, please call the EssilorLuxottica SpeakUp
Hotline at 844-303-0229 (be sure to provide your name, job id number, and
contact information so that we may follow up in a timely manner) or email
HRCompliance@luxotticaretail.com [HRCompliance@luxotticaretail.com].

We are an Equal Opportunity Employer.  All qualified applicants will receive
consideration for employment without regard to race, color, gender, national
origin, social origin, social condition, being perceived as a victim of domestic
violence, sexual aggression or stalking, religion, age, disability, sexual
orientation, gender identity or expression, citizenship, ancestry, veteran or
military status, marital status, pregnancy (including unlawful discrimination on
the basis of a legally protected pregnancy or maternity leave), genetic
information or any other characteristics protected by law. Native Americans in
the US receive preference in accordance with Tribal Law.