Patient Services Representative - Physician Office - General Surgery

Key Responsibilities

The Patient Services Representative acts as the primary point of contact, responsible for processing patient registration, verifying insurance, scheduling appointments, and explaining financial options. Essential functions include greeting patients, answering calls, accurately entering scheduling information, and processing payments while maintaining patient flow.

Requirements

A High School Diploma or GED is required for this position, though prior experience in patient registration or healthcare is preferred. The role demands strong communication and excellent customer service skills to manage patient interactions efficiently.

Qualifications

Education

High school

Key Skills