Patient Services Representative - Physician Office - Upstate Cardiology

Key Responsibilities

The Patient Services Representative acts as the primary point of contact, responsible for processing patient registration, verifying demographics and insurance, and scheduling appointments. Key duties also involve explaining financial options, accurately updating medical records, and providing excellent customer service.

Requirements

A High School Diploma or GED is required for this position; prior experience in patient registration or healthcare is preferred but not mandatory. The role demands strong communication skills for greeting patients and handling calls, along with the ability to manage administrative tasks like payment collection and record keeping.

Qualifications

Education

High school

Key Skills