Operations Manager– Behavioral Health | Launch AWA North Carolina!
Listed compensation
$65k
The week · per this posting · Monday – Friday
Ask the employer about call expectations, nights and shift pattern and time off.
Job Description
- Operations Manager – Behavioral Health | AWA North Carolina
- Mooresville, NC | On-Site | Full-Time | Monday–Friday, 11 AM–7 PM | $65,000/year
Build something meaningful. Lead with purpose!
Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027, and we're looking for an Operations Manager to join our founding team!
AWA provides Joint Commission-accredited PHP and IOP mental health care for teens ages 13–17 and their families.
You'll lead daily program operations, support your team, manage schedules and workflows, and create a safe, structured environment where teens and families thrive.
Backgrounds that translate well: Education
- Youth Programs
- Behavioral Health
- Healthcare Operations
- Program Management
- Clinic Management
What You'll Do
- Program Operations: Oversee daily PHP/IOP operations, scheduling, and program workflows.
- Team Leadership: Hire, train, supervise, and coach the operations team.
- Scheduling & Coordination: Manage staffing, coverage, attendance, census, and intake coordination.
- Client Experience: Support behavioral needs, de-escalation, and a safe, structured environment.
- Compliance & Safety: Monitor documentation, incident reporting, and regulatory standards.
- Collaboration: Partner with clinical leadership, therapists, admissions, and families.
- Facility Management: Coordinate supplies, facility needs, and administrative operations.
What You Bring
- 2+ years in education, youth services, behavioral health, or operations leadership.
- Supervisory experience with strong coaching and accountability skills.
- Excellent organization, communication, and problem-solving abilities.
- Confidence navigating behavioral challenges and shifting priorities.
- Strong attention to documentation, safety, and compliance.
- Bachelor's degree preferred; equivalent experience considered.
- Ability to pass required background and drug screening.
- On-site availability, Monday–Friday, 11 AM–7 PM (fixed schedule).
What We Offer
$65,000/year
- Medical, Dental & Vision
- PTO & Holidays
- 401(k)
- Professional Growth
Why AWA?
Great care starts with great people and great leadership!
Join our founding North Carolina team and help build a supportive environment where employees thrive and teens and families receive exceptional care.
North Carolina, we're building our village! Ready to grow with us? Apply today!
Learn More: Adolescent Wellness Academy
Key Responsibilities
The Operations Manager will oversee daily PHP/IOP program operations, including scheduling, workflows, and facility management. They will also lead, hire, and coach the operations team while ensuring compliance with safety and regulatory standards.
Requirements
Candidates must have at least 2 years of experience in education, youth services, or behavioral health operations leadership. A bachelor's degree is preferred, along with strong organizational, communication, and supervisory skills.
Qualifications
- Education
- Bachelor degree
- Experience
- 2+ years of experience
Key Skills
Behavioral Health Career Context
The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$65k midpoint carries the purchasing power of roughly $69k in an average-cost state. 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Of the 40 active Behavioral Health listings this role was benchmarked against, 23% are remote, 28% have no call, 70% require no weekends.
| Measure | This job | Market |
|---|---|---|
| Listed pay | $65k | Behavioral Health median $83k (middle half $69k–$99k)38 comparable listings, Oct 2026 |
| Cost-of-living adjusted pay | ~$69k in purchasing power | North Carolina index 94.3 (US = 100)BEA Regional Price Parities (2024) |
| Behavioral Health listings in North Carolina | 18 active | 790 nationallylive on WeekdayDoc, Oct 2026 |
| Work setting | on-site | peers: 23% remote · 28% no call · 70% no weekends40 benchmarked listings |
| Behavioral Health pay trend | +9.8% vs prior quarter | —through Sep 2026 |
Top Healthcare Admin Jobs
25 matches · ranked by paySalary Distribution
25 jobs · 22 employersAnnual compensation range
Benefits & Perks
14 jobsShare of similar jobs offering each benefit
Physician Contracts Management Specialist
Banner Health · Washington
Manager-Physician Practice I - Multispecialty Clinic
Hospital Sisters Health System · Taylorville, Illinois
Utilization Review Clinician - Behavioral Health
$27.02-$48.55/hrPhysician Liaison
$66k-$101k