Case Manager - Adult Behavioral Health QMHP (1300)

Job Title: Case Manager - Adult Behavioral Health QMHP (1300)

Program: Adult Behavioral Health

Location: Amarillo, TX (also serving the surrounding area)

Salary: $40,809.60 – $46,009.60 / year (based on experience level I, II, or III)

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.
• TPC Full Summary of Benefits FY2027

Position Overview

Texas Panhandle Centers is seeking an Adult Behavioral Health Case Manager (1300) to deliver trauma-informed care, skills training, and treatment planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Conduct state-approved assessments to identify goals for recovery planning with adults 18 years of age or older with a mental health diagnosis.
• Utilize and teach evidence-based skills and curriculum to help individuals improve daily functioning using a person-centered approach, and manage a caseload to help clients navigate through treatment.
• Refer and link individuals to community resources, and provide psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training.
• Organize and provide culturally competent care activities and collaboration among all participants involved with the individual’s care.
• Provide direct, community-based care (approx. 50%+ of working time spent face-to-face or via phone in home/community settings).
• Assist and collaborate with a multi-disciplinary adult behavioral health team to promote quality mental health services, skills development, and community stability to clients throughout the Texas Panhandle.
• Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials

Education & Credentials (Required)

• Bachelor’s degree from an accredited university in Psychology, Social Work, Nursing, Counseling, Sociology, Human Growth and Development, Special Education, Early Childhood Education, or a related Human Services field for Qualified Mental Health Professional (QMHP) credentialing.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.

Experience Level Tiering

• Case Manager I ($40,809.60/yr): Entry Level – No experience required.
• Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience.
• Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience.
• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

Preferred Qualifications

• Bilingual (English/Spanish) is a strong plus.

Texas Panhandle Centers is an Equal Opportunity Employer.