Ambulatory Telephone Triage Nurse
Listed compensation
$32-$40/hr
The week · per this posting
Schedule not stated in this posting — no days, weekends, call or nights given.
Ask the employer about the work setting, call expectations, weekend coverage and time off.
Job Description
Current Employees
If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
- Primary Location
- Rapid City, SD USA
Department: RCH Chronic Disease Management
- Scheduled Weekly Hours
- 20
- Starting Pay Rate Range
- $32.00 - $40.00
- (Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
Under the supervision of the Nurse Manager, the Ambulatory Telephone Triage Nurse will be responsible for patient triage through telephonic nursing assessment, prioritization and subsequent care disposition recommendations utilizing identified decision support tools and collaboration with providers and other appropriate departments. The Triage Nurse will demonstrate performance consistent with professional standards and scope of practice, state and federal regulations, and licensing and accreditation standards.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Recognize signs and symptoms of an emergency and readily identify how to best support patients/families. Focus on patient safety and quality when applying appropriate nursing interventions.
Utilize the nursing process wen interacting with a patient during a telehealth encounter.
Employ decision support tools, clinical judgement, and available evidence to expedite a nursing diagnosis and disposition in a complete and organized manner, realizing limitations and seeking assistance as necessary.
Utilize critical thinking and synthesis of objective and subjective data obtained during assessment to prioritize, identify, select and apply the appropriate decision support tools to each patient encounter.
Communicates effectively using a variety of formats, tools and technologies to build professional relationships and to prioritize and deliver care across the continuum. Shares information and independently solve problems in a positive results oriented manner as evidenced by observation.
Collaborates with patients, family members, caregivers and other health professionals in the conduct of nursing practice.
Incorporates professional codes of ethics with compassion and respect for the inherent dignity, worth and unique attributes of every person.
Assists leadership in the development of program goals and objectives. Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes.
All other duties as assigned.
Additional Requirements
Required
- Education - Completion of a nursing education program that is approved by a board of nursing
- Certifications - Registered Nurse (RN) - South Dakota Board of Nursing
Physical Requirements
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
- Job Category
- Nursing
- Job Family
Ambulatory Nursing
Shift: Requires the ability to work assigned schedules and hours as determined by the department
- Employee Type
- Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Key Responsibilities
Conduct telephone-based nursing assessments, prioritize patient needs, and recommend appropriate care dispositions using decision-support tools and collaboration with providers and other departments. Promote patient safety and quality, communicate and collaborate across the care continuum, and contribute to program goals and quality initiatives.
Requirements
Completion of a nursing education program approved by a board of nursing is required, along with an active Registered Nurse license from the South Dakota Board of Nursing. The role requires applying nursing judgment and decision-support tools, communicating effectively, and collaborating with patients, caregivers, and healthcare professionals.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Ambulatory Care Nursing — Registered Nurse Career Context
Of the 40 active Ambulatory Care Nursing listings this role was benchmarked against, 20% are remote, 73% have no call, 75% require no weekends.
The cost-of-living index for South Dakota is 88.6 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$75k midpoint carries the purchasing power of roughly $85k in an average-cost state. 58.2% of South Dakota clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
| Measure | This job | Market |
|---|---|---|
| Listed pay | $67k–$83k | Ambulatory Care Nursing median $104k (middle half $93k–$127k)239 comparable listings, Oct 2026 |
| Cost-of-living adjusted pay | ~$85k in purchasing power | South Dakota index 88.6 (US = 100)BEA Regional Price Parities (2024) |
| Work setting | on-site | peers: 20% remote · 73% no call · 75% no weekends40 benchmarked listings |
| Sign-on & loan repayment | not stated | US Registered Nurse listings: 12% state a sign-on bonus (median $8k) · 5% offer loan repayment1,000 active listings, Oct 2026 |
| New Ambulatory Care Nursing listings | 182 in the last 30 days | 72 the 30 days before (+153%)U.S., first seen on WeekdayDoc, Oct 2026 |
| Ambulatory Care Nursing pay trend | −6.8% vs prior quarter | —through Sep 2026 |
Location & Logistics
South Dakota has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$75k midpoint, that is roughly $3k–$5k a year versus a typical 4–7% state rate.
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