Regional Associate Director, US Field Medical Neuropsychiatry - Northeast Region

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases.

We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Regional Associate Director (RAD) is a remote leadership position that is primarily responsible for leading a high performing field-based Medical Science Liaison (MSL) team trained in the area of Psychiatry and providing input to medical planning that support the safe and effective use of our medicines by patients, physicians, and payers.

The Regional Associate Director (RAD) position is also responsible for working closely with senior management to create and execute medical initiatives at a national level. This position includes account management responsibilities across current and future portfolio, liaising with different groups within BMS R&D to match interests and improve customer satisfaction and productivity.

This position reports into a National Field Medical Director role. The Regional Associate Director (RAD) position is underpinned with the expectation of leadership commitment and role modelling of the highest standards of quality, compliance, uncompromising ethics and integrity.

Leading and Managing Field Medical (FM) Team

Team Management

• Active member of the Field Medical leadership/ management team, within and across therapeutic areas (TA)
• Identifies talent, conducts robust interview process for selecting highly qualified FM and other Medical personnel, and fills vacancies expeditiously
• Defines and effectively implements key talent retention strategies
• Ensures new staff attend new hire on-boarding and complete required therapeutic and administrative training programs within established timelines

Develops Appropriate Succession Plan

Translates FM objectives into individual performance goals for direct reports and helps define performance goals

Develops an annual development plan with each direct report; tracks progress toward and supports the execution of the plan through identification of opportunities

Drives and tracks performance of FM team members and ensures objectives are met by regional FM team

Effectively provides consistent coaching, mentoring, and frequent feedback to direct reports, and others, as appropriate; documents behavioral observations and performance as directed and/or as needed

Conducts all company directed performance assessments with reports and actively participates in talent conversations

Promotes a culture of innovation, constructive challenge, team spirit and accountability within the region that is patient-centric

Creates and encourages an environment that stresses open, candid and timely feedback relative to performance and behaviors

Provides training and direction to FM team members on developing appropriate peer-to-peer scientific engagement

Identifies and communicates skills/knowledge gaps among FM personnel (and at national level) to the FM Lead and FM Trainer; and outlines plan to address with skill-building approaches

Represents customers’/stakeholders’ concerns, priorities, and needs with internal stakeholders to develop strategic plans and innovative solutions

Sets specific and measurable objectives and tracks and analyses performance data against these measurements for the team

Disease Area Reference Point

• Continuously updates and monitors team knowledge of Disease Area (DA), patient treatment trends, product data and scientific activities
• Ensures participation of team in planned therapeutic training activities
• Ensures FM engages in timely exchanges with external customers and internal partners in accordance with compliance policies and procedures to communicate medical information for all products in an accurate, balanced, fair and objective manner

National Level Leadership

Recognized by others for ability to develop field medical staff and preparing them for expanded roles across the enterprise

Track record of creating innovative employee development programs to advance medical functionality and foster employee retention

• Develops training initiatives that have national impact
• Effectively manages Account responsibilities for 2 or more accounts
• Responsible for the development and execution of a medical account plan for 2+ accounts and orchestrating relationship management
• Recognized within and between TAs for strategic and visionary thinking on a broad scope and national level
• Demonstrates a national, broad based perspective on medical and healthcare issues and opportunities in addition to geographical TA specific perspective
• Track record of identifying and developing innovative approaches to work processes and results
• Stakeholder Management

Expert Contributor To Internal Partners

Coordinates regional scientific support consistent with FM Plans in alignment with high priority regional business issues

Provides strategic input and insights as part of compliant collaboration across the matrix in support of account management

Promotes effective working relationships with internal partners including cross-matrix field leadership. Establishes effective cross-functional work practices [in co-marketed product arrangements]

• Ensures appropriate regional management of speaker lists and speaker program support (if applicable)
• Contributes FM expertise to regional accounts aligned to Brand and Medical strategy.
• Collaborates on global initiatives and activities, when appropriate
• Frequently called upon to serve on cross-functional or cross-therapeutic teams that have national impact

External Expert Manager

Maintains strong knowledge of regional and national External Experts to provide input into planning, matrix initiatives, and requests for TL information

Ensures FM team captures and communicates relevant medical insights; provides insight updates across the matrix as appropriate; contributes to development/implementation of action plans resulting from key insights

Support FM team in developing strong networks with External Experts

Review/Approval of MyList

Clearly understands the needs of thought leaders, payers and patients in the medical services and healthcare model; facilitates the provision of relevant information exchange for each

Guides team members in appropriate application of Thought Leader profiling activities and selections of health care providers for individual Medical Plan interactions

Recognized by others for strategic vision and planning regarding customer centric approach to interactions; utilizes customized approaches to meet knowledge needs of customers

Demonstration of customer-facing responsibility at aligned accounts (e. g., national/international TLs, C-suite); Visit frequency of at least 2x per year

Track record of connecting customers to internal organization and its resources that is innovative and forward focused

Customer Centric Focus and Medical Insights

• Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way engagement with customers
• Significantly contributes to development and shaping of customer centric approach and medical insight programs
• Uses innovative approaches to provide seamless customer experiences

Recognized by others for strategic vision regarding customer centric focus, customer interactions, and applicability of customer medical insights

Innovative and visionary customized approach to meeting individual customer needs to maximize the value of BMS products

Supports and encourages new Customer interactions that are consistent with our BioPharma model and the Product Commercialization System

Excels at implementing transformational methods that optimize customer insights and knowledge into the medical planning process

Medical Planning/Strategy (RD BRAND LIAISON)

Medical Plan & Strategy Contribution

Participates as an active member of the Medical matrix team

Home Office (PPK-based) interface at least 2x per year, where strategic thinking can be demonstrated (e. g. National Point role responsibility)

Creation/execution of 1-2 medical initiatives per year

Communicates information to national team and ensures execution of Medical Strategies, Objectives and FM Plans within boundaries established by regulatory and legal compliance in accordance with company policies and sound ethical practices

Engages in appropriate collaboration with the region sales and access matrix teams to share geographical and healthcare provider information within compliance boundaries

• Collaborates with US (+/- Global) Medical and Commercial colleagues on Brand planning and FM activities
• Develops the Product FM Plan for the team in collaboration with the FM TA Lead
• Develops Region level Field Medical Plans in alignment with national FM plan and US Medical strategies and objectives
• Inputs into Medical Products Plans and Strategies based on analysis of medical literature and FM input
• Develops and maintains effective working relationships with Matrix team members

Provides strategic leadership and insights into the development of the Medical Product and Disease State Plans that produce tangible and measurable objectives

Frequently called upon to provide strategic input and suggest solutions for key priorities and challenges; Serves as role model for creative problem solving and operational effectiveness

Proven track record of developing new and innovative programs and processes for medical functions within and across TAs

Scientific Material Contribution & Review

Assess, identifies and contributes to resolution of gaps in FM resources; collaborates with the Field Medical Communication Specialist (FMCS), TA point, Medical Information and Medical Strategy o