Practice Clinical Coordinator-Full Time (80 hours per pay period) (Monday-Friday) Supporting both Bronson Family Medicine and Internal

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Location: Kalamazoo-5629 Stadium Dr. - Medical Office Building

Title

Practice Clinical Coordinator-Full Time (80 hours per pay period) (Monday-Friday) Supporting both Bronson Family Medicine and Internal Medicine-Stadium Dr. Kalamazoo

The Practice Clinical Coordinator, under the direction of the Practice Manager, plans and organizes the clinical support staff and their functions for the practice.

It is the responsibility of this position to support the providers in clinical duties, and to support the Practice Manager, providing continuity of leadership day-to-day.

The Practice Clinical Coordinator acts as a role model, mentor, and resource to the clinical staff to ensure that all standards are maintained and to encourage a team environment.

The Practice Clinical Coordinator is involved in assisting the Practice Manager in attracting, developing, maintaining, and retraining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing and payroll.

The individual is responsible for resolving clinical issues concerning the day-to-day office operations of the practice. In addition to duties involving practice personnel, the Practice Clinical Coordinator serves as a contact for internal and external customers.

He/she is responsible for creating an environment, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This person is responsible for supporting and assisting in achieving practice and organizational goals.

This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served.

Successful completion of a Medical Assistant or LPN program and 3 years relevant and recent clinical experience required

Current Medical Assistant or LPN license required (must be in good standing and valid in the state of Michigan).

BLS certification required by completion of core orientation

• Requires a skill level that encompasses all clinical aspects of practice management
• Demonstrated ability to work with and lead a variety of people
• Demonstrated independent decision making ability and able to work with customers in challenging situations
• Ability to read, interpret, and analyze data from various computer systems, reporting mechanisms, and equipment in order to set an appropriate plan of action
• Must possess organization and prioritization skills
• Knowledge and skill in proper charting methods including legible handwriting and the ability to prioritize
• Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation
• Ability to establish effective working relations with office staff and employees in a team environment
• Able to maintain positive rapport with all levels of leadership and providers
• Must maintain the highest level of confidentiality and may require the use of significant tact in order to handle sensitive matters
• Ability to give easily understood directions

Work which is constantly and exceptionally tiring mentally and/or visually. Conditions exist more than 90% of the work time.

Involves regularly lifting of bulky or moderately heavy weights (i. e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

• Accountable for coordination of day to day clinical practice operations.
• Supervision of practice clinical staff.
• Manages the practice variability as it occurs responding to changes in staffing levels and patient flow.
• Supports staff providing patient care.
• Assesses and directs the allocation of resources.
• Functions as a clinical resource for staff.
• Responsible for the assignment of staff and delineating of patient care.
• Participates in employment function including hiring, orientation, and corrective action. Facilitates the orientation process, conducts annual reviews, and provides feedback to staff and Practice Manager.
• Validates the clinical skills of practice clinical staff.
• Participates in the creation, review, and administration of policies and procedures, and ensures that all policies, procedures, and guidelines are being followed by practice clinical staff.
• Weekly payroll updates
• Clinical inventory and ordering and narcotic inventory
• Immunization monitoring and vaccine control
• MCIR
• Provide inservices on new equipment and existing annually
• OSHA, CLIA compliance and other standards including policies.
• Manages difficult situations using effective diplomatic problem-solving skills in a timely manner.
• Encourages team environment as well as individual accountability.
• Provides support to the Practice Manager.
• Performs other related duties as assigned.

Shift: First Shift

Time Type

Full Time

Scheduled Weekly Hours

• 40
• Cost Center
• 7920 Bronson Internal Medicine - Stadium Dr. (BMH)
• Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

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