Rehabilitation Counselor Supervisor / Counselor-In-Charge

• Agency
• Dept of Health and Human Services
• Division

Employ, Indep for People W/Disab - EIPD

• Job Classification Title
• Rehabilitation Counselor Supervisor (NS)
• Position Number
• 60055048
• Grade
• NC13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Counselor-in-Charge (CIC) position is located in the Charlotte VR/IL Unit in Mecklenburg County. The CIC will be responsible for organizing and directing the daily supervision of counselors and assigned staff, casework, and providing leadership within the unit.

The CIC will assist the Unit Manager with work involving planning, implementing, and evaluating the technical and administrative components of a rehabilitation program consisting of multiple caseloads, third-party programs and a limited number of specialized rehabilitation programs.

This position will work with the Workforce Development Board and play a key role in ensuring that quality transition services are provided to students with disabilities in the Charlotte-Mecklenburg schools.

The CIC helps shape unit performance through data-informed decision-making, promotes professional development, and fosters a collaborative team environment to support individuals with disabilities in achieving their employment goals.

Job Responsibilities Include the Following

• Providing direct case management supervision to Rehabilitation Counselors and support staff providing client services required to complete rehabilitation plans for employment
• Performing administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage areas, budget development, and performance management
• Providing and scheduling staff development, training, consultations and action plans to enhance staff and program performance
• Providing assigned caseload coverage and assisting with coverage for vacant caseloads
• Fostering collaborative relationships with community and partner agencies and other service providers to enhance employment opportunities for people with disabilities
• Participating in training and professional development opportunities in order to enhance skills and knowledge

• Knowledge Skills and Abilities/Management Preferences
• Recruitment Range $68,870 - $75,000

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Demonstrated knowledge of federal and state policies/regulations governing the delivery of rehabilitation services to individuals with disabilities

• Experience mentoring, coaching, and training staff in a supportive manner
• Knowledge of building and maintaining effective working relationships with clients, families, and other professional and specialty providers
• Ability to work independently and as part of a collaborative team environment

Posting closes at 11:59 p. m. the night before the closing date

Position is funded in part through federal funds

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: youtu. be.

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: ncdhhs.gov.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

For a list of organizations that perform this specialized service, please visit the NACES membership website at naces.org.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Some state job postings say you can qualify by an “equiv