Behavioral Health Intake Specialist - Full Time First Shift
Listed compensation
$25.02-$37.53/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations, weekend coverage and time off.
Job Description
As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.
Department: Behavorial Health PBB - 209584
Worker Sub Type
Regular
Work Shift
First Shift (United States of America)
Pay Range
$25.02 - $37.53
Job Description
The Intake Specialist is responsible for the overall coordination and daily management of all outpatient psychiatric services referrals and requests for services. Assists the Outpatient Behavioral Health Department (OPBH) by responding to all referrals and requests for services in a professional and timely manner.
Performs prescreen assessment on all referred individuals and determines level of care needs and sends referrals to OPBH programs accordingly. Assists OPBH department with marketing and relationship building with referral sources.
Education
BA Degree in relevant Human Services field preferred. Applicant with a minimum of 3 years employment history working in Behavioral Health settings may be considered.
Certification & Licensure
QMHP-A in the State of VA preferred.
Qualifications
Excellent oral and written communication skills required.
Proficiency in use of technology such as phone, email, medical record, Microsoft programs.
Ability to multitask.
Ability to communicate with patients, caregivers, staff, callers, referral sources in professional and timely manner.
Knowledge of behavioral health treatment settings, treatment needs of the behavioral health population.
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Key Responsibilities
The Intake Specialist coordinates outpatient psychiatric service referrals and manages daily requests for services. They perform prescreen assessments to determine level of care needs and assist with marketing and relationship building.
Qualifications
- Education
- Bachelor degree
- Experience
- 2+ years of experience
Key Skills
Case Management & Care Coordination Career Context
The cost-of-living index for Virginia is 101.1 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$65k midpoint carries the purchasing power of roughly $64k in an average-cost state. 61.1% of Virginia clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Of the 40 active Case Management & Care Coordination listings this role was benchmarked against, 25% are remote, 13% have no call, 73% require no weekends.
| Measure | This job | Market |
|---|---|---|
| Work-life score | 5.1 / 10 · above average in case management & care coordination (healthcare admin) | ranked against 529 Case Management & Care Coordination (Healthcare Admin) listingslisting-based score, 0–10 |
| Cost-of-living adjusted pay | ~$64k in purchasing power | Virginia index 101.1 (US = 100)BEA Regional Price Parities (2024) |
| Case Management & Care Coordination listings in Virginia | 29 active | 528 nationallylive on WeekdayDoc, Nov 2026 |
| Work setting | on-site | peers: 25% remote · 13% no call · 73% no weekends40 benchmarked listings |
| Sign-on & loan repayment | not stated | US healthcare professional listings: 6% state a sign-on bonus (median $3k) · 6% offer loan repayment1,000 active listings, Nov 2026 |
| New Case Management & Care Coordination listings | 154 in the last 30 days | 113 the 30 days before (+36%)U.S., first seen on WeekdayDoc, Nov 2026 |
| Case Management & Care Coordination pay trend | −7.9% vs prior quarter | —through Oct 2026 |
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