Physician Office Specialist I - St. Augustine Primary Care
Listed compensation
$20-$23.46/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations, weekend coverage and time off.
Job Description
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team.
Allows providers to focus on patient care by coordinating/scheduling appointment schedules and daily activities of required materials/information, serving as a direct contact and resource to the patient, utilizing clerical skills, technical skills and excellent customer service techniques.
Accurately registers new patients and updates demographic and insurance information. Provides face-to-face customer service regarding any billing and insurance questions.
Assists with negotiating authorizations and/ or pre-certifications for patients within the Mayo system. Assists with verifying insurance benefit and systematically documents the source and method of verification. Collects co-payments, pre-care deposits, consultation fees and other forms of account payments from patients. Documents and reconciles cash received.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations.
Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Key Responsibilities
This role supports the healthcare provider by coordinating schedules, managing required materials, and serving as a direct contact for patients to facilitate smooth patient visits. Responsibilities also include accurately registering patients, updating their information, handling face-to-face customer service regarding billing and insurance, and collecting/reconciling payments.
Requirements
Candidates must possess a High School Diploma or equivalent, along with at least one year of experience in a forward-facing customer service role or medical environment. Required technical competencies include experience with multiple electronic applications like Word and Excel, the ability to keyboard at 30 words per minute, and comfort with standard office equipment.
Key Skills
Healthcare Administration Career Context
The cost-of-living index for Florida is 103.4 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$45k midpoint carries the purchasing power of roughly $44k in an average-cost state. 58.1% of Florida clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Healthcare Administration pay on WeekdayDoc is down 5.7% vs. the prior quarter (through Sep 2026).
| Measure | This job | Market |
|---|---|---|
| Cost-of-living adjusted pay | ~$44k in purchasing power | Florida index 103.4 (US = 100)BEA Regional Price Parities (2024) |
| Healthcare Administration listings in Florida | 55 active | 1,265 nationallylive on WeekdayDoc, Oct 2026 |
| Healthcare Administration pay trend | −5.7% vs prior quarter | —through Sep 2026 |
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Physician Office Specialist I - St. Augustine Primary Care at Mayo Clinic a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 15% of all Healthcare Administration healthcare professional listings evaluated on our platform.
Location & Logistics
Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$45k midpoint, that is roughly $2k–$3k a year versus a typical 4–7% state rate.
