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Mayo Clinic
St Augustine, Florida

Physician Office Specialist I - Multiple Locations FL

Healthcare Admin Top 25% in Healthcare AdministrationFull-Time

Listed compensation

$20-$23.93/hr

  • 80%better work-life than Healthcare Administration peers
  • 51%of Healthcare Administration listings state pay
  • +43%Healthcare Administration listings, last 30 days

The week · per this posting

Ask the employer about the work setting, call expectations and weekend coverage.

Posted 5mo ago

Job Description

We are hiring for multiple locations: St Augustine, Gate Parkway and main campus (San Pablo) primary care.

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team.

Allows providers to focus on patient care by coordinating/scheduling appointment schedules and daily activities of required materials/information, serving as a direct contact and resource to the patient, utilizing clerical skills, technical skills and excellent customer service techniques.

Accurately registers new patients and updates demographic and insurance information. Provides face-to-face customer service regarding any billing and insurance questions.

Assists with negotiating authorizations and/ or pre-certifications for patients within the Mayo system. Assists with verifying insurance benefit and systematically documents the source and method of verification. Collects co-payments, pre-care deposits, consultation fees and other forms of account payments from patients. Documents and reconciles cash received.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report.

As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans [https://jobs.mayoclinic.org/benefits/] – to take care of you and your family, now and in the future.

And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our locations.

Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.

Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

[https://jobs.mayoclinic.org/alllocations]

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" [https://www.eeoc.gov/poster].

Mayo Clinic participates in E-Verify [https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Key Responsibilities

Facilitates patient visits and supports healthcare providers by coordinating appointment schedules and responding to patient needs. Assists with insurance verification, billing inquiries, and collects payments.

Requirements

A high school diploma or equivalent is required, along with one or more years of experience in a customer service or medical environment. Proficiency in electronic applications and strong communication skills are essential.

Key Skills

Problem SolvingOrganizational SkillsJudgmentOffice EquipmentCash HandlingDocumentationMicrosoft WordMicrosoft ExcelAppointment Coordination

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Physician Office Specialist I - Multiple Locations FL at Mayo Clinic a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Healthcare Administration — ranked against 890 active Healthcare Administration listings on WeekdayDoc.

Healthcare Administration Career Context

The cost-of-living index for Florida is 103.4 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$46k midpoint carries the purchasing power of roughly $44k in an average-cost state. 58.1% of Florida clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Location & Logistics

Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$46k midpoint, that is roughly $2k–$3k a year versus a typical 4–7% state rate.

Work-life snapshot

median 3.9this job 6.6
Better work-life than 80% of Healthcare Administration listings

Listing-based score, 0–10, across 890 comparable listings. Shaded area = the share scoring below this one.

Living in St. Augustine

Typical 3-bedroom home value
$391k
Typical market rent
$2,034/mo
Residents’ average commute
20 min
Metro price indexU.S. average = 100
99.5
State income tax
None
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Jacksonville, FL metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.

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About Mayo Clinic

Hospitals and Health Care
Rochester, Minnesota
10,000+ employees

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
Pre-Tax Savings Accounts
Retirement Plan