Chief Medical Officer, Spanish Fork and Orem Community Hospitals

The Chief Medical Officer, Community Hospital, works in partnership with hospital administrative, physician, and nursing leaders, to help define, establish, and direct clinical care teams, provide medical direction and leadership, and serve as liaison between the medical staff and administration. The Chief Medical Officer ensures extraordinary patient care and experience with optimal caregiver engagement through the fundamentals of care: Safety, Quality, Access, Patient Experience, Engaged Caregivers, and Stewardship.

Community Hospitals are defined as 30 - 100 or more beds size, are limited in specialty services with basic to moderate complexity, and 70,000 - 250,000 total Attributed Network Lives. Community hospitals include: Alta View, American Fork, Cedar City, Layton, LDS, Logan, Park City, Riverton, and Spanish Fork.

The Chief Medical Officer is an integral part of the hospital executive team, is the physician leader in the hospital, and is responsible for the coordination and function of all aspects of hospital medical affairs.

The Chief Medical Officer works collaboratively with all disciplines (e. g., specialty care, community care, clinical programs, shared clinical services, clinically integrated networks).

The Chief Medical Officer serves as a hospital-wide champion for medical management and provides leadership oversight and support for the development of a culture of high reliability and the measurement of care by identifying opportunities, building relationships, and executing on strategies to drive the performance and measured improvement of all physicians and advanced practice providers (APP).

The Chief Medical Officer performs all needed tasks necessary to provide efficient, high-quality patient care utilizing the Intermountain Operating Model. Along with the hospital executive team, the Chief Medical Officer is responsible for hospital clinical quality, financial and operational performance, achievement of hospital and Board goals, patient experience, community relations, and overall success of the hospital.

Scope

This is a hospital physician leadership role with key organizational relationships across Intermountain Health with a specific focus on leading the clinical performance and continuous improvement of the Community Hospital.

This position has a solid line reporting relationship to the Senior Medical Director, Community Hospitals in Specialty Based-Care and a partner relationship to the Hospital Administrator.

The Chief Medical Officer serves as a member of the Medical Executive Committee and as a non-voting member of all other Medical Staff committees at facility.

The Chief Medical Officer maintains a working relationship with the Board and works with the Board on specialized affairs and functions according to the established description of services prescribed by the incumbent's contract.

Job Essentials

Safety

Assists in compliance education with appropriate standards required by all governmental and regulatory agencies.

Coordinates appropriate communication and resolution of physician and APP disruptive behavior.

Works collaboratively with Clinical Excellence on safety-related issues. Champions the standards and principles of Zero Harm.

Quality

Ensures that evidence-based clinical care standards for physicians and APP's are established, communicated, and effectively implemented across the hospital.

Works in tandem with the President of the Medical Staff (or other elected medical staff leader) to ensure appropriate governance of medical staff, compliance with Hospital Bylaws and Rules and Regulations, and Departmental Bylaws.

Helps coordinate appropriate credentialing and privileging of physicians and APP's, working with support staff and Board members.

Holds regular performance reviews with hospital department and division physician leaders.

Responsible for appropriate physician and APP discipline, in coordination with Medical Staff leaders, hospital administrator, and system-level leaders.

Performs and coordinates timely reviews for appropriateness of clinical work and patient experience of care in partnership with hospital medical staff leadership and Clinical Excellence, including Professional Practice Evaluations (FPPE) and peer review.

Teaches, models, and ensures appropriate physician and APP behavior.

Maintains appropriate and accurate documentation and records to ensure compliance with all facility, system, governmental, and applicable JCAHO requirements.

Assists in quality reporting, including educating physicians and APP's about publicly reported measures and appropriate clinical documentation.

Collaborates with Clinical Programs, Clinical Services, Operations Lanes, and Specialty Based Care leaders for strategic and best practice development and implementation.

Supports and drives results for key metrics and initiatives identified through Specialty Based Care.

Patient Experience

Champions and helps drive improvement in patient experience amongst all caregivers.

Presents professional appearance and models the Intermountain Values of integrity, trust, excellence, accountability, and mutual respect.

Access

Participates in hospital strategic direction and initiatives in collaboration with system leaders, including physician and APP recruitment.

Assists in development and maintenance of physician, APP, and other staffing models.

Assists local and system leaders in developing, maintaining, and overseeing appropriate emergency department and hospital call coverage.

Stewardship

• Participates in the development of capital and operating budgets for the hospital.
• Helps develop and maintain operational, financial, and fundamentals of extraordinary care metrics.
• Partners with appropriate Operational Lane leaders and Supply Chain Organization for cost saving initiatives.
• Serves as medical staff spokesperson, where appropriate, for the hospital.
• Assists local and system leaders in the development and implementation of an emergency preparedness plan.
• Participates in various hospital and system goals related to improving health within the community.
• Provides specialty specific review and consultation as requested by SelectHealth.
• Provides specialty specific consultation as requested by Care Transformation/Information Systems.

Engaged Caregivers

Builds relationships with physician, nursing, and administrative leaders to help achieve the Intermountain Mission.

• Acts as a mentor for medical staff leaders and conducts coaching and counseling sessions.
• Promotes and helps facilitate caregiver engagement.

Supports and champions hospital and system-wide goals and initiatives which aim to improve physician and APP well-being.

Regular attendance at appropriate hospital and system-wide meetings (e. g., Medical Executive Committee, Administrative Council, Medical Directors Council, Physician Leadership Council, Medical Staff Leadership).

• Develops a culture and environment conducive to APP top of license care.
• Responsible for new physician and APP hospital orientation in collaboration with system leaders.

Serves as facilitator and communicator between the hospital, Intermountain Board of Trustees, the hospital's governing board, and the medical staff.

Skills

• Leadership
• Interpersonal Communication
• Relationship Building
• Strategic Planning
• People Management
• Continual Improvement Process
• Workforce Planning
• Health Administration
• Medical Staff Training
• Health Care

Minimum Qualifications

M. D. or D. O. Education must be obtained through an accredited institution. Degree will be verified.

• Active Medical Licensure, or in the process of obtaining licensure.
• Board certified in relevant medical specialty.
• Three years of experience leading successful improvement in clinical settings.

Experience with change management and leading in the adaptation and implementation of new processes or technology that enhance safety.

• Effective verbal, written, and interpersonal communication skills.
• Three years of progressive healthcare leadership experience.
• Holds medical staff privileges at assigned hospital.
• Experience in a role utilizing conflict resolution skills to work effectively with difficult issues.

Preferred Qualifications

Master's degree in Business Administration, Healthcare Administration, Public Health or another business-related field.

Trained in improvement science (i. e., Six Sigma, Lean, Project Management, Advanced Training Program).

Significant portion of clinical work done within the hospital setting.

Experience working in a complex health system (e. g., hospitals, ambulatory clinics, post-acute care). - and Demonstrated leadership of clinicians.

Physical Requirements

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.

Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.

See and read computer monitors and documents.

Location

Intermountain Health Orem Community Hospital, Intermountain Health Spanish Fork Hospital

Work City

Spanish Fork

Work State

Utah

Scheduled Weekly Hours

24

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$70.00 - $999.99

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a co