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RHA Health Services
Burlington, North Carolina

Behavioral Health Urgent Care Weekend Shift Team Lead

Urgent CareIncludes weekendsFull-Time

Compensation

Pay not disclosed

Listing transparency2 of 6 stated

Ask the employer about the pay range, the work setting and call expectations.

Employment & setting
Full-Time
Call expectations
Not specified
Weekends
Includes weekends
Posted 1mo ago · Verified live

Job Description

We Are Hiring For

Behavioral Health Urgent Care Weekend Shift Team Lead

Type

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services and maintaining high standards of care.

This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support.

The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols.

They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.

Responsibilities

  • Supervision of an interdisciplinary team of professionals providing services in the community
  • Providing evidence-based individual therapy in a variety of settings

Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community

Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual’s daily living and personal development

Supporting the team in providing the individual the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management

Overseeing and participating in a first responder on-call system available to individuals served by the team and/or their natural support network

Requirements

  • Graduate degree in Counseling, Social Work, Psychology, or a related field
  • Valid licensure to provide mental/behavioral healthcare in the state of North Carolina or Associate license that will be fully licensed within 30 months
  • Licenses include LCMHC, LCSW, LMFT (or relevant associate level license)
  • Minimum 1 year experience working with individuals with behavioral health and crisis situations
  • Employee supervisory experience strongly preferred
  • Valid driver’s license, auto insurance.

Pre-employment Screening

Complete Criminal Background

Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Drug Testing

  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)

Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We Offer the Following Benefits to Employees

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Qualifications

Education
Master's degree (postgraduate degree)

Key Skills

Team leadershipPatient triageStaff supervisionMental health assessmentSubstance use counselingRegulatory complianceDischarge planning

Urgent Care Career Context

Urgent Care pay on WeekdayDoc is up 10.0% vs. the prior quarter (through Aug 2026).

The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)). 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Work-life snapshot

1.5/ 10
Listing-based score
  • Includes weekends

Living in Burlington

Typical 3-bedroom home value
$258k
Typical market rent
$1,284/mo
Residents’ average commute
24 min
Metro price indexU.S. average = 100
93.2
State income tax
Up to 4.8%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Burlington, NC metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.

RHA Health Services logo

About RHA Health Services

Individual and Family Services
Asheville
1,001-5,000 employees

Benefits & Perks

Payactiv: early access to earned wages
Employee perks and discount program
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs
Training: Free CPR, first aid, and job-specific training