SOCIAL WORKER

The duties and responsibilities of the Social Services Worker include providing a medically-related social service program to meet the need of residents, determining the type of assistance required, assisting in obtaining benefits from agencies and organizations such as Medicaid, Social Security, Veterans Benefits and others, completing necessary forms and involving families whenever possible and advisable, etc. Utilizing community resources and preparing for discharge, in accordance with federal, state and local regulations and the current established policies and procedures of the facility. Will work closely with ACO team and Hospital's interdisciplinary Team caring for inpatients or swing-bed patients.

Education, Credentials & Experience Requirements

• Social Worker degree preferred - 4 year or Masters level
• One year working in a nursing home, hospital, health care facility or other social service industry preferred.

The Social Services Worker will participate in ongoing continuing education courses as outlined in the facility’s manual.

General Requirements

• Performs all job responsibilities in alignment with the mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.

Maintains current knowledge in present areas of responsibility (i. e., self-education, attends ongoing educational programs).

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Wears protective clothing and equipment as appropriate.

General Skills

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Strong written and verbal skills.
• Basic Computer Skills

Working Conditions

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be required to change from one task to another or different nature without loss of efficiency or composure.
• Periods of high stress and fluctuating workloads may occur.
• May be scheduled as needed including overtime.

Physical Requirments & Demands

• Have near normal hearing: Hear alarms/telephone/normal speaking voice.
• Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
• Have good manual dexterity.
• Have good eye-hand foot coordination.
• Ability to perform repetitive tasks/motion.
• Continuously within shift (67-100%): Standing, Walking.

Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.

Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.

Mission Statement

Quality Healthcare

In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

Job Specific Competencies

• Maintain outside referral sources for marketing and promotional purposes.
• Attend community functions to promote community support and referrals.
• Conduct Admissions meetings as per policy and complete admissions process.
• Study, identify and provide for social, emotional and psychological strengths and needs of residents.
• Conduct interviews with residents and families.
• Maintain complete and current social records of swing-bed residents.

Participate in resident care plans of nursing home residents and hospital swing bed residents and invite families to attend.

Coordinate telephone and other communications with families and agencies to carry out social needs of residents.

Recognize and respond to changes in residents’ social needs and document observations, interventions and outcomes.

Review and revise social services care plans routinely with the guidelines of state and federal regulations and facility policy.

Review, monitor, intervene and document complaints/grievances from residents, families, visitors, and employees.

Professional Requirements

• Follows Code of Conduct policy.
• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification when on duty; uses computerized time clock system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review and/or skills fair and department in-services, as scheduled.
• Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission statement of the organization.

Guest Relations Standards

• (All guest relation violations are subject to disciplinary action up to and including termination):
• Always treat others in a friendly, helpful manner.
• Refers co-workers to proper sources when unable to provide an answer.
• Interacts with others in a professional and friendly manner.
• Takes interest in others and always gives full cooperation to fellow workers.
• Always maintains an open line of communication with other departments.
• Thoroughly familiar with the hospital and the services it offers.

Other

Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.

As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.