Patient Services Representative - University OB/GYN
Compensation
Pay not disclosed
- Employment & setting
- Full-Time
- Call expectations
- Not specified
- Weekends
- No weekends
Job description
Join UPMC as a Patient Services Representative - OB/GYN in Pittsburgh, Pennsylvania, United States. UPMC University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative to help support their University OB/GYN team! Hours: Monday-Friday, daylight hours.
Benefits & Compensation
- Medical
- Vision
- Dental
- Life and disability insurance
- Retirement program
- PTO
- Wellness programs
- Paid parental leave
Work Schedule
- Full-Time position.
- No weekends required.
- Day shift only - no nights.
This position offers weekends off, day shifts only. Work with UPMC in Pittsburgh, Pennsylvania, United States.
Key Responsibilities
The Patient Services Representative is responsible for welcoming patients, managing check-in processes, and collecting payments while promoting service excellence. They also handle appointment scheduling, insurance verification, and administrative tasks to ensure continuity of care.
Requirements
Candidates must have a high school diploma or equivalent. Preferred qualifications include two years of experience in a medical, billing, or customer service role and familiarity with health records systems like Epic or Medipac.
Qualifications
- Experience
- 2+ years of experience
Key Skills
OB/GYN Career Context
Of the 42 active OB/GYN listings this role was benchmarked against, 21% are remote, 19% have no call, 67% require no weekends.
The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Services Representative - University OB/GYN at UPMC a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all OB/GYN healthcare professional listings evaluated on our platform. Contributing factors include no weekend requirements, no night shifts.
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