Chief Nursing Officer

Position Summary

Grand Lake Health System is seeking an experienced, dynamic, and collaborative Chief Nursing Officer (CNO) to provide executive leadership and strategic direction for nursing and patient care services throughout the organization.

Reporting directly to the CEO, the CNO serves as a key member of the executive leadership team and plays an integral role in advancing the organization’s mission, strategic priorities, and commitment to delivering exceptional, high-quality healthcare. The CNO is responsible for promoting clinical excellence, patient safety, regulatory compliance, operational effectiveness, financial stewardship, and continuous improvement across assigned areas of responsibility.

The CNO partners closely with physicians, clinical and operational leaders, and frontline team members to improve patient outcomes and experience, strengthen workforce engagement, develop future leaders, and foster a culture of collaboration, accountability, and service excellence, as well as translate strategic priorities into measurable results while supporting the continued growth, sustainability, and success of Grand Lake Health System.

Key Responsibilities

Executive Leadership and Strategic Planning: Provide strategic direction and oversight for assigned nursing and patient care services, aligning departmental priorities and performance with organizational goals and the GLHS mission.

Quality and Patient Safety: Champion high-quality, patient-centered care through evidence-based practices, clinical outcome monitoring, patient safety initiatives, and continuous performance improvement.

Regulatory Compliance and Accreditation: Ensure compliance with applicable federal and state regulations, accreditation standards, professional practice requirements, and organizational policies.

Operational and Financial Performance: Oversee departmental budgets, staffing models, productivity, resource allocation, and operational performance, promoting responsible financial management while maintaining high standards of care.

Workforce Development and Engagement: Lead nursing workforce planning, recruitment, retention, professional development, leadership development, and succession planning to support a highly skilled, engaged, and resilient workforce.

Culture and Professional Practice: Promote a positive and supportive work environment that encourages collaboration, accountability, professional growth, employee engagement, and exceptional patient and customer experiences.

Physician and Interdisciplinary Collaboration: Build strong working relationships with physicians, advanced practice providers, and clinical and operational leaders to enhance care coordination, communication, and organizational effectiveness.

Policy and Practice Development: Establish and implement policies, procedures, and clinical practice standards that support safe, effective, consistent, and efficient care delivery.

Performance Management and Continuous Improvement: Establish and monitor meaningful performance measures, identify opportunities for improvement, and lead initiatives that strengthen clinical quality, operational efficiency, and patient satisfaction.

Organizational Growth and Innovation: Collaborate with the CEO and executive leadership team on strategic initiatives, service line development, care delivery innovation, and opportunities to enhance access to high-quality healthcare throughout the communities served by GLHS.

Visible and Engaged Leadership: Maintain a visible leadership presence, engage regularly with staff and clinical teams, and model the organization's commitment to collaboration, accountability, and The Grand Experience.

Qualifications

• Current Registered Nurse (RN) licensure in the state of Ohio, or eligibility to obtain Ohio licensure.
• Bachelor's degree in Nursing, Business Administration, Healthcare Administration, or a related field from an accredited institution.
• Related master's degree preferred.

Progressive nursing leadership experience, including demonstrated success in nursing management and oversight of clinical operations.

Experience leading quality improvement, patient safety, regulatory compliance, workforce development, and operational performance initiatives.

Demonstrated financial acumen, including budget development, resource management, staffing productivity, and performance monitoring.

Strong communication, interpersonal, organizational, and relationship-building skills, with the ability to collaborate effectively across clinical and administrative teams.

Demonstrated ability to lead change, develop and engage teams, foster a culture of accountability, and translate organizational strategy into measurable results.

Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.