Market Director, Physician Services

Market Director, Physician Services

Your Experience Matters

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

How You’ll Contribute

The Executive Ambulatory & Medical Group Services Market Director is responsible for the operational oversight and direction of assigned provider practice(s) and provider-based clinic(s).

The Executive Market Director works in collaboration with the AVP of Operations and facility leadership, focused on implementing strategy for the medical group across the designated region (i. e. markets) by coordinating with other Market Director(s) and initiatives for provider based and practice operations and growth. Responsible for leadership of one or more Clinic Administrators and/or Clinic Managers.

Essential Functions

To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

• Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s).
• Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis.
• Accountable for coordinating the services of physicians and advanced practice providers across the designated region (i. e. markets) to support the hospitals’ strategies.
• Improve access to care and create a frictionless experience for patients across and between the markets in designated region.
• Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs. this includes rounding in each clinic site on at least a monthly basis.
• Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable, are prepared, delivered and reviewed with physician/APPs, reviewing financial and wRVU performance with providers in person or via video/call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community.
• Attend weekly HSC Medical Group Services meetings and other HSC Medical Group Services meetings as necessary. If unable to attend, prior notification to RVP and AVP-Operations prior to the meeting. Attend Annual Medical Group Services meetings.
• At least Quarterly, review in person or via video/call with all Physicians/APPs their performance reports. Included, but not limited to, wRVU actual to employment agreement wRVU threshold, quality, patient experience and other provider performance related performance/feedback reports.
• Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.
• Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.
• Provide leadership to clinic managers, including performance management, coaching and talent development, with at least weekly communication.
• Monitor clinics for efficiencies to reduce clinic investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight. Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new programs.
• Negotiates physician/APP employment agreement terms, including a financial analysis or proformas for impact for new physicians/APPs and renewals of employment agreements and contracts. Balances financial implications of changes with internal equity and overall financial performance goals for the clinic.

Minimum Qualifications

• Masters Degree preferred

What We Offer

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position

also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier.

Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.

We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.