Crisis Intervention Counselor - Split Shifts - Full-Time - Remote - Must be a resident of the Greater Louisville area.
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, call expectations, weekend coverage and time off.
Job Description
Full-Time, Split Shifts, 32 hours weekly
Essential Job Functions
Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
Supervises and monitors the work of volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
As assigned, provides crisis intervention to community groups traumatized by suicide.
Education
Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.
Experience
Minimum of six months experience in social services
Time Type
Full time
Key Responsibilities
Provides crisis and suicide intervention counseling over the telephone while documenting all interventions and maintaining accurate client records. Supervises volunteers and provides training to staff and community groups regarding crisis intervention procedures.
Requirements
Requires a Bachelor's degree in a related field or a High School diploma/GED with specific crisis intervention training and volunteer experience. Candidates must have at least six months of experience in social services.
Qualifications
- Education
- Bachelor degree
Key Skills
Crisis Counseling — Counselor Career Context
Of the 50 active Crisis Counseling listings this role was benchmarked against, 72% are remote, 16% have no call, 66% require no weekends — this position is remote.
| Measure | This job | Market |
|---|---|---|
| Listed pay | not listed | Crisis Counseling median $88k (middle half $75k–$96k)369 comparable listings, Oct 2026 |
| Work setting | remote | peers: 72% remote · 16% no call · 66% no weekends50 benchmarked listings |
| Sign-on & loan repayment | not stated | US Counselor listings: 13% state a sign-on bonus (median $5k) · 16% offer loan repayment13,701 active listings, Oct 2026 |
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