Polk County Community Counselor

Position Summary

Responsible for counseling individuals, groups, and/or community youth and their families using advanced techniques through individual, group, and family therapy. Work is performed under direct supervision of the Program Director and a licensed clinician.

In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

Essential Functions

• Conduct assessments, prepare treatment plans and psycho-social evaluations to meet clinical contract and regulatory compliance goals.
• Provide counseling and support services to youth, assisting them in completing their education and developing appropriate pro-social behaviors.
• Determine eligibility, complete intake, assessment, evaluation, referral, transportation, monitor school attendance, and provide case management.
• Conduct group counseling sessions.
• Schedule and conduct client sessions at locations convenient for the client.
• Maintain regular contact with individuals who have information about or an interest in specific clients.
• Stay in communication with assigned schools that initiate truancy/ungovernable referrals.
• Meet assigned productivity requirements to comply with contract deliverables.
• Complete documentation related to counseling services, including contact notes, assessments, testing, screening, intake forms, interview notes, correspondence, and statistics.
• Advocate for clients by staffing cases in the Truancy Arbitration process and initiating CINS/FINS petitions to the court.
• Represent YFA and/or the child in court proceedings.
• Stay up to date on laws, DCF, DJJ, and other agency guidelines related to eligibility, counseling services, and required actions.
• Complete client follow-ups according to established guidelines.
• Participate in meetings and work sessions related to service provision, including programmatic supervision, individual supervision, and inter-program supervision.
• Provide input on program and service enhancements; contribute to the design or redesign of programs.
• Attend and actively participate in staff meetings.
• Complete all required training.
• Perform other tasks as assigned to ensure clients receive necessary services and administrative tasks are completed.
• Foster a safe and welcoming environment for youth, families, and colleagues, ensuring emotional and physical security without re-traumatization.
• Follow a trauma-informed approach, demonstrating sensitivity to individuals’ needs and experiences.
• Practice self-care and seek support as needed to prevent burnout while providing trauma-informed care.
• Adhere to agency policies and procedures.
• Uphold the core values and mission statement of YFA.

Education & Experience

• Master's degree in social work, mental health, psychology, or other human services degree and 0-3 years’ post-master’s degree clinical/counseling experience.
• Knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.
• Ability to manage personal reactions to traumatic stories and situations and communicate a sense of trust and safety. Ability to understand and empathize with individuals, recognizing the impact of trauma on emotions, relationships, and overall well-being.

Knowledge, Skills & Abilities (KSAs)

• Ability to communicate effectively, both verbally and in writing.
• Communicate and maintain working relationships with internal and external contacts.
• Ability to facilitate large/small groups and navigate varied group dynamics.
• Ability to work cooperatively in a group/team setting.
• Ability to take guidance and direction from supervisors.
• Ability to complete accurate and complete documentation in a timely manner.
• Proficiency in Microsoft Office Suites.
• Skilled in actively listening to concerns, providing a safe space for individuals to express themselves without judgment or blame.