RHA Health Services logo
RHA Health Services
Burlington, North Carolina

Behavioral Health Mobile Crisis Team Lead

Behavioral HealthIncludes callFull-Time

Compensation

Pay not listed

The week · per this posting · weekdays assumed

Ask the employer about the pay range, the work setting, weekend coverage and time off.

Posted 50m ago · Verified live

Job Description

We Are Hiring For

Behavioral Health Mobile Crisis Team Lead

Type

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.

Engage in the implementation of company policies and procedures

Provide in-person support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.

Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.

Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling

Supporting the client in the development of various skill-building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management

  • Serve as an advocate for the individuals we serve
  • Staff/address safety risks with the program manager and team (SI & violence)
  • Performing Case Management functions of linking and arranging for services and referrals

Working closely with other clinical/professional staff to maintain communication and provide feedback, standardizing procedures and expediting service implementation

Establish and maintain effective relationships and communication with a variety of individuals and groups, including the individuals we serve, families/guardians, care coordinators, and other agencies.

  • Assist with our 24-hour follow-up calls and scheduling OTP appts for individuals
  • Complete training promptly / engage in continuing professional development
  • Review notes and provide feedback / assist w/ approvals
  • Train and support new and existing team members
  • Work on call schedules to support MCM crisis services
  • Encourage/support BHUC & FBC referrals
  • Engage in community events
  • Participate in MCM/LECC interviews
  • Assist with schedules
  • All other duties as assigned.

Pre-employment Screening

Complete Criminal Background

Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Drug Testing

  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)

Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We Offer the Following Benefits to Employees

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Key Responsibilities

The Team Lead serves as the primary coordinator for mental health and substance abuse services, supervising staff to ensure quality care in community settings. They are responsible for implementing person-centered plans, managing safety risks, and facilitating effective communication between clinical staff and families.

Requirements

Candidates must be able to provide in-person support and perform case management functions while maintaining compliance with company policies. The role requires successful completion of pre-employment screenings, including criminal background checks and drug testing.

Qualifications

Experience
2+ years of experience

Key Skills

Crisis interventionMental health supportSubstance abuse counselingTeam leadershipBehavior managementPerson-centered planningAdvocacySafety risk assessmentClinical communicationStaff supervisionDocumentation reviewCommunity outreach

Behavioral Health Career Context

The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)). 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

What does the Behavioral Health market look like in North Carolina?
MeasureThis jobMarket
Listed paynot listedBehavioral Health median $60k (middle half $55k–$74k)14 comparable listings, Nov 2026
Cost of livingNorth Carolina index 94.3US average = 100BEA Regional Price Parities (2024)
Behavioral Health listings in North Carolina20 active796 nationallylive on WeekdayDoc, Nov 2026
New Behavioral Health listings857 in the last 30 days562 the 30 days before (+52%)U.S., first seen on WeekdayDoc, Nov 2026
Sources: WeekdayDoc live listing index, BEA Regional Price Parities (2024); as of Nov 2026. Same values as the Weekday Verdict and Market Insights on this page.

Work-life snapshot

2.4/ 10
Listing-based score
  • Includes call
RHA Health Services logo

About RHA Health Services

Individual and Family Services
Asheville
1,001-5,000 employees

Benefits & Perks

Paid Time Off (full-time only)
Health/Insurance (full-time only)
401(k) retirement savings program
Wellbeing Programs
Chronic Disease management programs
Free CPR, first aid, and job-specific training

Living in Burlington

Typical 3-bedroom home value
$257k
Typical market rent
$1,310/mo
Residents’ average commute
24 min
Metro price indexU.S. average = 100
93.2
State income tax
Up to 4.8%
Sources & methodology

Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Burlington, NC metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.