Behavioral Health Mobile Crisis Team Lead
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, weekend coverage and time off.
Job Description
We Are Hiring For
Behavioral Health Mobile Crisis Team Lead
Type
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.
Engage in the implementation of company policies and procedures
Provide in-person support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling
Supporting the client in the development of various skill-building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
- Serve as an advocate for the individuals we serve
- Staff/address safety risks with the program manager and team (SI & violence)
- Performing Case Management functions of linking and arranging for services and referrals
Working closely with other clinical/professional staff to maintain communication and provide feedback, standardizing procedures and expediting service implementation
Establish and maintain effective relationships and communication with a variety of individuals and groups, including the individuals we serve, families/guardians, care coordinators, and other agencies.
- Assist with our 24-hour follow-up calls and scheduling OTP appts for individuals
- Complete training promptly / engage in continuing professional development
- Review notes and provide feedback / assist w/ approvals
- Train and support new and existing team members
- Work on call schedules to support MCM crisis services
- Encourage/support BHUC & FBC referrals
- Engage in community events
- Participate in MCM/LECC interviews
- Assist with schedules
- All other duties as assigned.
Pre-employment Screening
Complete Criminal Background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug Testing
- Education verification and other credentialing based on position requirements.
- Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We Offer the Following Benefits to Employees
- Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
- Employee perks and discount program: to help you save money!
- Paid Time Off (full-time employees only)
- Health/Insurance (full-time employees only)
- 401(k) retirement savings program
- Wellbeing Programs: Physical, Emotional and Financial
- Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
- Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Key Responsibilities
The Team Lead serves as the primary coordinator for mental health and substance abuse services, supervising staff to ensure quality care in community settings. They are responsible for implementing person-centered plans, managing safety risks, and facilitating effective communication between clinical staff and families.
Requirements
Candidates must be able to provide in-person support and perform case management functions while maintaining compliance with company policies. The role requires successful completion of pre-employment screenings, including criminal background checks and drug testing.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Behavioral Health Career Context
The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)). 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
| Measure | This job | Market |
|---|---|---|
| Listed pay | not listed | Behavioral Health median $60k (middle half $55k–$74k)14 comparable listings, Nov 2026 |
| Cost of living | North Carolina index 94.3 | US average = 100BEA Regional Price Parities (2024) |
| Behavioral Health listings in North Carolina | 20 active | 796 nationallylive on WeekdayDoc, Nov 2026 |
| New Behavioral Health listings | 857 in the last 30 days | 562 the 30 days before (+52%)U.S., first seen on WeekdayDoc, Nov 2026 |
