Behavioral Health Counselor-Community Support
Listed compensation
$27.3-$37.15/hr
Listing transparency4 of 6 stated
Ask the employer about the work setting and call expectations.
- Employment & setting
- Full-Time
- Call expectations
- Not specified
- Weekends
- No weekends
Job Description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
- Schedule: 40 hours per week, Monday-Friday, daytime hours.
- Behavioral Health Counselor/Case Manager
Reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Population: Moderate to severe mental illness and co-occurring disorders requiring case management, varies from once a week to once a month
Field work: meeting with clients in the community or in their homes with the intention of providing case management support, transporting to medical/psych appointments, connecting to resources, assisting in food pantry pick-up, practicing coping skills in the community, assisting in signing up for benefits like Medicaid/SSDI/SSI, etc.
As a member of a multidisciplinary team, the Behavioral Health Counselor assists in providing patient assessments and treatment as directed. Under supervision, this role provides supportive counseling, case management, and community support services. The Counselor assesses patient and family needs, develops treatment plans, provides and evaluates patient care, and assists with discharge planning.
Responsibilities
- Screen and evaluate requests for service
- Collect and report social history for assigned cases
- Intervene, stabilize, and manage acute crisis situations
- Assess and evaluate client needs, strengths, goals, and resources
- Develop individual plans with clients utilizing available assessment tools
- Work with an interdisciplinary team in reviewing cases and developing individual plans
Implement individual plans through rehabilitation services such as case management, advocacy, outreach, skills training groups, social rehabilitation, community support, and support counseling
- Provide linkage case management, participate in treatment planning, and discharge planning
- Consult with other center staff regarding problem assessment and treatment/intervention planning
- Refer and link clients to other human services programs
- Serve as a liaison to other agencies as needed
- Train other providers and non-providers in areas relating to service specialties
Qualifications
Minimum Requirements:
Education
Bachelor’s in Behavioral Health
Licensure
All NM, Ben Gordon Center (WR849) employees, at point of hire and annually, are required to have a valid State of Illinois driver’s license, current auto liability insurance, and an annual driving abstract
Behavioral Attributes
Advance verbal and written communication skills
Preferred
- One year of experience interacting with clients in an outpatient setting
- Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
- Click on or copy and paste URL to your browser to view detailed benefits information
- NorthwesternMedicine Career Page
https://jobs.nm.org/benefits
Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.
- Job Shift: Day Job (1st)
- Salary Range Minimum: $27.30
- Salary Range Maximum: $37.15
- Compensation: USD 27.3 - USD 37.15 - hourly
Qualifications
- Education
- Bachelor degree
Key Skills
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Behavioral Health Counselor-Community Support at Northwestern Memorial Healthcare a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Behavioral Health (Counseling) — ranked against 262 active Behavioral Health (Counseling) listings on WeekdayDoc. Contributing factors include no weekend requirements, no night shifts.
Behavioral Health — Counselor Career Context
Of the 50 active Behavioral Health listings this role was benchmarked against, 50% are remote, 24% have no call, 62% require no weekends.
The cost-of-living index for Illinois is 100.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$67k midpoint carries the purchasing power of roughly $67k in an average-cost state. 62.6% of Illinois clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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