Access Counselor - Remote (must reside in IL)

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

The Access Counselor – Specialized Services plays a key role in coordinating access to care for clients, ensuring timely and effectively solutions while supporting business development efforts.

Primarily focused on access coordination, this position will contribute to building relationships with referral sources and expanding service opportunities.

This position will demonstrate flexibility in meeting the needs of professional sources, collaborate with internal and external stakeholders to identify growth opportunities, and maintain a strong community present through regular outreach, meetings and events.

Qualifications

• Bachelor’s Degree in Psychology, Social Work, Counseling & Guidance, Rehabilitation Counseling, Social Work, Vocational Counseling, Pastoral Counseling, Family Therapy, or related field, Masters preferred.
• Illinois Certified Alcoholism and Substance Abuse Counselor (CADC) within 24 months or licensed in Illinois as a LSW of LPC preferred
• Minimum two years’ behavioral health treatment experience
• Must qualify as a MHP as defined by the Illinois Department of Mental Health Rule 132.
• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Must be emotionally and medically able to perform essential job

Responsibilities

• Belief in the mission and vision of Rosecrance

Responsibilities

1. Work hours prescribed and any additional hours deemed necessary for the

Responsibilities

assigned.

2. Schedule and conduct assessment interviews with potential clients and their significant others.

3. Excellent written and oral communication skills.

4. Ability to quickly establish rapport.

5. Computer proficiency required.

6. Ability to navigate and complete documentation in the electronic healthcare record.

7. Ability to accurately complete required documentation within the prescribed time frames.

8. Knowledge of accepted assessment techniques.

9. Formulate initial diagnostic impression and appropriate recommendations.

10. Provide case management and counseling services to assigned patients.

11. Utilize intervention skills as required to place the patient at the appropriate level of treatment services.

12. Maintain knowledge of community, school and recovery resources to make appropriate interagency referrals as required.

13. Provide networking, linkage and follow-up with referral sources.

14. Ensure that patient service records are maintained consistently with standards, rules and regulations.

15. Work with the treatment team to develop the individual treatment plan and assist the patients with and treatment plan objectives.

16. Document information in patient service records consistent with rules and regulations.

17. Participate in staffing sessions to review patient’s progress and establish future clinical direction.

18. Assume on-call responsibilities as scheduled or when necessary.

19. Serve as a member of the Access Team and participate in all team meetings and activities.

20. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.

21. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.

22. Deliver exceptional customer service consistently to every customer.

23. Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.

24. Assume other related responsibilities as assigned by management.

25. As assigned, performs CLIA-waived laboratory testing and related quality control activities in accordance with CLIA requirements, manufacturer instructions, infection control protocols, and organizational procedures.

Schedule

• Hours: Monday-Friday 8:30am-5:00pm with the exception of Wednesday being 11:30am-8:00pm

Work Location

Remote Role- Based out of Rosecrance Mulford Office

Work Mode: Remote

Compensation

• Starting Pay: $27.37/hr (based on education, experience, and credentials)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for

you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)

• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability,

marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).