Clinical Pharmacist Lead-Medication History Servic

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.

As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Clinical Pharmacist Lead reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Pharmacy Practice Coordinator and Manager Pharmacy, the Clinical Pharmacist Lead assists in facilitating the daily operations and delivery of quality service within designated practice areas.

The Clinical Pharmacist Lead is an advocate and a voice for pharmacy staff, and works closely with pharmacy leadership.

The Pharmacist Lead is responsible for assisting with staff questions, working with the Practice Coordinator to troubleshoot and resolve daily issues, facilitating pharmaceutical educational programs and new personnel training, and providing expert recommendation on workflows, policies, and procedures.

Responsibilities

Medication History Services

• Serve as primary contact and resource for medication history technicians.
• Lead medication history technician huddles to communicate operational priorities, address workflow concerns, reinforce program standards, and support team engagement.
• Assist Clinical Coordinators and Manager with recruitment for medication history technicians.
• Assist Clinical Coordinators with management of the medication history technician schedule.

Assists with facilitating timely coverage arrangements for call-offs and other staffing gaps to support continuity of medication history services.

Assists with technician onboarding, training, competency assessment, and ongoing education related to BPMHs and pharmacist clinical interventions.

Support the accuracy, consistency, and efficiency of the medication history program and the team members to maintain standards of care for BPMHs and achieve established program goals.

Participate in ongoing quality control activities, including review of histories, identification of improvement opportunities, and implementation of program changes as appropriate.

Assist with collection, validation analysis, and reporting of medication history program metrics to pharmacy leadership and other stakeholders.

Collaborate with Clinical Practice Coordinators, Manager, pharmacists, technicians, nursing, and providers to resolve workflow issues and advance medication history and reconciliation practices.

Legal and Regulatory

• Facilitate compliance with all applicable federal, state, and local laws, codes, statutes and regulations governing pharmacy practice in areas of responsibility
• Supports the maintenance of regulatory compliance requirements within designated practice areas

Pharmacy Services

Assists with implementation and maintenance of pharmacy services that are an integral part of the care delivery systems of Northwestern Medicine

Utilization of new technology and the provision of pharmacy services that will improve patient care, patient safety and economic outcomes

Fulfills all the responsibilities, qualifications, license/certification, and education/experience of a Clinical Pharmacist

Assists with daily preparation, distribution and control of all medications used, including those that are investigational

Works with Practice Coordinator to improve patient care and workflow efficiencies.

Works along frontline pharmacy staff to ensure that medications are appropriately provided to achieve the desired therapeutic outcome consistent with patient parameters and disease states

Works cooperatively with fellow pharmacists to oversee and direct the activities of the work area, to assign work to technicians, and to assure that the established Department objectives are accomplished

• Facilitates a team-based approach to patient care problem solving and service delivery
• Serves as the first-line escalation

Leadership and Management

• Uses communication skills of persuasiveness and assertiveness, as well as sensitivity to the other person’s point of view, to influence the behavior and opinions of professional and technical colleagues
• Supports talent development in technical and clinical positions

Assists Practice Coordinator in Management of Schedule

• Assists in facilitating necessary arrangements for coverage along with management of productivity based on patient care
• Supports trainees, including fellows, residents, and students
• Creates an environment of high morale and engaged motivated staff
• Maintains interdepartmental relationships by acting as a subject matter expert resource between the pharmacy department and other disciplines
• Assists Practice Coordinator in meeting organizational goals
• Serves as a role model and resource to Pharmacy staff

Safety/Quality Management

• Assists with implementation of medication safety initiatives within the hospital and outpatient settings
• Participates in and supports medication use quality initiatives through various NM committees, including the Pharmacy and Therapeutics Committees
• Participates in quality initiatives as indicated by the annual quality plan
• Supports the practice of evidence-based medicine through the coordination of staff education, as well as participation in collaborative practice agreements and policy creation
• Assists with monitoring and evaluating policies and practices to suggest operational changes

Education/Staff Development

• Actively participates in post-graduate training in pharmacy that meets the ASHP accreditation standards
• Assists in coordination of technical and pharmacist staff participation in educational programming to promote continued professional development
• Provides/facilitates training of new Clinical Pharmacists

Qualifications

Minimum Requirements:

Education

Graduate of an accredited college of Pharmacy – Bachelor’s or Doctor of Pharmacy Degree

Licensure

Licensed Clinical Pharmacist in Illinois

Experience

Minimum 2 years of experience as a Clinical Pharmacist, preferably in a health care institution

Experience in managing operations, personnel, quality functions, and the professional aspects of pharmacy practice

Behavioral Attributes

Evidence of effective communication skills both oral and written with all levels of internal and external customers

Preferred

• Experience normally acquired through at least 3 years of pharmacy experience in a health care institution
• Completion of an accredited Pharmacy Residency

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.

If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.

Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information jobs.nm.org

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

• Hours Per Week / FTE: 40 hrs/wk - 1.0 FTE
• Job Shift: Rotating
• Salary Range Minimum: $67.68
• Salary Range Maximum: $87.99
• Compensation: USD 67.68 - USD 87.99 - hourly