Behavioral Health - Intake Specialist 150-1005

Key Responsibilities

The Intake Specialist provides customer service support for behavioral health benefits, including processing prior authorizations and directing members to in-network services. They are responsible for resolving inquiries via telephone, documenting activities, and performing administrative tasks such as generating provider faxes and member letters.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate proficiency in Microsoft applications. Strong oral communication, time management, and the ability to handle confidential information are required for this role.

Key Skills