Registered Staff Triage Nurse - Pulmonary Medicine

At Duly Health and Care, you are supported to do your best work and make a
meaningful impact every day. You will be part of a collaborative, physician-led
team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary
and specialty care, surgery centers, imaging, lab, and therapy, you are part of
a system designed to deliver high-quality, coordinated care. Together, we create
an environment where you can grow, contribute, and help improve the experience
and outcomes for every patient we serve.

Overview: Triage Registered Nurse

Position Highlights

* Naperville
* Pulmonary Medicine

Position Highlights

* Full-Time; 40 hours/week
* Hours: Monday-Friday; 8:30am-5:00pm
* Location: Naperville - Spalding clinic
* Travel: Expected to travel as needed for coverage needs

Benefits

* Comprehensive medical, dental, and vision benefits that include healthcare
navigation assistance.
* Access to a mental health benefit at no cost.
* Employer provided life and disability insurance.
* $5,250 Tuition Reimbursement per year
* Immediate 401(k) match.
* 40 hours paid volunteer time off
* A culture committed to community engagement and social impact.
* Up to 12 weeks parental leave at 100% pay and a financial benefit for
adoption and surrogacy for non-physician team members once eligibility
requirements are met.

Responsibilities

* Triage Phone Response: Manages patient health concerns and symptoms via a
telephone interaction utilizing physician-approved protocols for the
assessment and management of a range of symptoms. These telephone
interactions require assessment, patient education and may require crisis
intervention. Responds to and prioritizes incoming patient messages and test
results. Schedules appointments as needed. May schedule tests and procedures
and obtain insurance prior-authorization. Responsible for reviewing and
authorizing/denying provider ordered prescriptions in accordance with
established guidelines. Delivers patient education, according to the
individualized needs of the patient and as prescribed by the Provider and/or
Group policy. Educates patient and/or family members about diagnostic
procedures, medications, nutrition and maintenance of health and wellness.
Responds to patient questions and appropriately provides reassurance while
responding to patient concerns. The RN can assess the patient's medical
condition and provide medical advice using Duly Health and Care protocols,
Provider directive or an approved Nursing Triage Manual.
* Patient Documentation: Maintains accurate and detailed patient records and
pertinent information; posts tests and documents patient education provided.
Enters all pertinent communications with the patient into the Medical Record.
* Clinical Resource for Staff: Performs and delegates a variety of tasks to
facilitate patient care. Aware of coding and reimbursement issues. Available
to other office clinical and non-clinical staff to answer questions and
provide assistance as appropriate. Assists in orienting and training new
staff. Seeks opportunities to improve or enhance nursing and leadership
skills.
* Other Duties as Assigned: Utilizes current nursing practices to provide
patient care while focusing on the needs of the patient and exemplifying
service excellence, care, concern, respect and cooperation. As a member of a
health care team, functions in the role of patient advocate by being in the
position of initial contact for patient-related issues. Additional duties as
assigned.

Qualifications

* Current RN licensure in nursing.
* Knowledge of nursing skills in accordance with nursing standards in the Nurse
Practice Act.
* Knowledge of OSHA and HIPAA
* Prefer a minimum of one year of professional nursing experience in a clinical
or hospital setting but may consider new grad under specific circumstances.

The compensation for this role includes a base pay range of $27.00-38.90 with
the actual pay determined by factors such as skills, experience, education,
certifications, geographic location, and internal equity. Additional
compensation may be available through shift differentials, bonuses, and other
incentives. Base pay is only a portion of the total rewards package.