Behavioral Health Technician

About Company

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We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

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This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

The Behavioral Health Technician plays a critical role in supporting the mental health and well-being of patients by providing direct care and assistance under the supervision of clinical staff.

This position focuses on implementing individualized treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and progress.

The technician is responsible for maintaining accurate and thorough clinical documentation to support continuity of care and compliance with regulatory standards. They collaborate closely with multidisciplinary teams to develop and execute discharge plans that facilitate successful transitions for patients.

Ultimately, the role aims to enhance patient outcomes by delivering compassionate, evidence-based care in a structured and supportive environment.

Minimum Qualifications

• High school diploma or equivalent required; Associate degree or higher in a related field preferred.
• Experience in mental health or behavioral health settings, including direct patient care.
• Knowledge of clinical documentation standards and ability to maintain accurate records.
• Training or certification in crisis intervention and management.
• Ability to perform clinical assessments and support treatment planning.

Preferred Qualifications

• Certification as a Behavioral Health Technician or equivalent credential.
• Experience working with children and adolescents with Serious Emotional Disturbance (SED).
• Familiarity with electronic health record (EHR) systems.
• Additional training in trauma-informed care or related therapeutic approaches.
• Strong communication and teamwork skills demonstrated in multidisciplinary healthcare environments.

Responsibilities

• Conduct clinical assessments and monitor patient behavior to identify needs and progress.
• Provide direct patient care and support, including crisis intervention and management during episodes of emotional or behavioral distress.
• Maintain detailed and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with healthcare professionals to develop and implement individualized treatment and discharge plans.
• Ensure a safe and therapeutic environment by adhering to established protocols and responding promptly to emergencies.

Skills

The required skills such as clinical documentation and maintaining accurate records are essential for ensuring continuity of care and meeting compliance standards. Crisis management and crisis intervention skills are applied daily to de-escalate situations and maintain patient and staff safety.

Clinical assessments enable the technician to evaluate patient status and contribute valuable information to treatment planning. Knowledge of mental health conditions, including Serious Emotional Disturbance (SED), informs patient care approaches and individualized support strategies.

These skills collectively empower the technician to provide compassionate, effective patient care while collaborating efficiently with the broader clinical team.