Referral Specialist Lead - USFTGP Physician Services Healthpark Clinics

Key Responsibilities

The Referral Specialist Lead provides operational oversight for referral and front desk functions to ensure compliant patient access and accurate workflow performance. They serve as a key resource for staff, conduct quality audits, and coordinate work queues to mitigate delays and improve service continuity.

Requirements

Candidates must possess a High School Diploma or equivalent and have at least two years of tenure at Florida Health Sciences in a front desk, referral, or authorization role. The role requires strong knowledge of HIPAA regulations, insurance authorization processes, and the ability to provide functional leadership to clinic staff.

Qualifications

Experience

2+ years of experience

Key Skills