Outpatient RN Navigator

Outpatient RN Navigator

Job Summary

The RN Navigator is accountable for the effective clinical care coordination of patients. The Navigator proactively identifies and resolves needs and ensures all patients have immediate access to emotional support and clinical guidance.

The Navigator works in collaboration with the care team and other multidisciplinary teams to establish and coordinate a plan of care for patients.

The Navigator systematically and continuously collects and assesses information related to patient health status to develop, execute, and evaluate the plan of care for patients and/or family.

Duties

• Support care team handoffs for a smooth transition through each care setting as well as active treatment to survivorship or end-of-life.
• Provide a consistent point of contact for the patient and their family.
• Serve as a liaison between patients, families, providers and care locations.
• Coordinate the patient’s plan of care with caregivers and providers.
• Call patient after their appointment has been scheduled to complete a formal introduction.
• Provide education about diagnosis, treatment options, side effect management, care team roles, and importance of treatment adherence.
• Provide guidance and referrals to assist patients in coping with the diagnosis and potential outcomes including advance directives, palliative care, and end-of-life concerns.
• Identify and connect patient with appropriate support services and community resources.
• Facilitate communication among members of the multidisciplinary care team.

Qualifications

Education: Must have either a BSN, or 5 years of applicable nursing experience.

Skills

• Must have a history of positive rapport with patients, families, physicians, and interdisciplinary team members.
• Relevant experience working with diverse populations.
• Must have exceptional problem-solving, critical thinking, organizational, interpersonal, and written/verbal communication skills.
• Ability to work in a self-directed environment with attention to detail and follow-through.
• Must be able to function effectively in a critical care environment.
• Able to establish priorities and respond to inquiries.
• Critical thinking skills.
• Works as a team player with the interdisciplinary team to reach care goals.
• Ability to manage multiple tasks and prioritize levels of importance.
• Ability to manage assignments with minimal supervision, work as a part of an interdisciplinary team, and focus on optimal patient and department outcomes.
• Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to Insight principles.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization.
• Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded, and adaptable to change.

License: A current, active, and unrestricted licensure as a Registered Nurse in the state of practice is required.

Certification: CPR/ACLS

Physical Requirements

Personal Protective Equipment: Must adhere to PPE requirements of the work setting.

Physical Demands: Must be able to stand for long periods of time. Must be able to work at a rapid pace for long periods of time.

OSHA Exposure Classification: As required by infection prevention and control policies.

Benefits for Our Full Time Team Members

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K plan available
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Insight is an Equal Opportunity Employer Workplace