Behavioral Health Facilitator (PRN)
Compensation
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Job Description
Behavioral Health Facilitator – PRN
AS NEEDED | CENTERVILLE, IOWA | TRAVEL TO OTHER LOCATIONS AS NEEDED
Be the Connection That Makes Care Possible
Sometimes the most important part of a patient's healthcare experience is having someone there to make everything come together, someone who welcomes them, answers questions, coordinates with their provider, and helps ensure nothing falls through the cracks.
At Infinity Health, our Behavioral Health Facilitators are that connection.
We're looking for a compassionate and dependable CNA, Medical Assistant, or LPN to join our Behavioral Health team in a PRN (as-needed) position based primarily in Centerville. This role will also provide coverage at other Infinity Health locations as needed.
If you enjoy working with patients, thrive in a team environment, and are looking for a flexible way to make a difference in behavioral healthcare, we'd love to meet you.
What You'll Do
As a Behavioral Health Facilitator, you'll work closely with our ARNPs, Psychiatrists, and care teams to create a positive and coordinated experience for our patients. You'll:
- Welcome, room, and prepare patients for appointments
- Facilitate TeleMed behavioral health visits
- Obtain vital signs, reconcile medications, and update patient charts
- Schedule in-person and virtual appointments
- Administer injections as permitted by license or certification
- Respond to patient calls and relay information to providers
- Complete patient follow-up and engagement activities
- Perform drug urine screenings and coordinate outside lab orders
- Complete medication prior authorizations
- Travel to other Infinity Health locations to provide coverage as needed
Who We're Looking For
We're looking for someone who is compassionate, dependable, organized, and comfortable working with patients receiving behavioral health services.
Candidates Must Have One of the Following
- Certified Nursing Assistant (CNA)
- Medical Assistant (MA)
- Licensed Practical Nurse (LPN)
You'll also need strong communication skills, attention to detail, comfort with technology, and a willingness to support patients and teammates wherever you're needed.
Location & Schedule
- Primary Location: Centerville, Iowa
- Schedule: PRN / As Needed
- Travel: Coverage at other Infinity Health locations may be needed
This PRN opportunity is ideal for someone looking for flexibility, additional hours, or the opportunity to stay connected to patient care without committing to a regular full-time schedule.
Why Infinity Health?
Infinity Health is an integrated Community Health Center bringing behavioral health, medical, dental, pharmacy, and care coordination together to care for the whole person.
Our team is guided by four core values, Respect, Integrity, Commitment, and Excellence, and a shared belief that every patient deserves compassionate, high-quality care.
As a Behavioral Health Facilitator, you'll be an important part of making that care possible.
If you're looking for a flexible opportunity where your skills can make a meaningful difference, we'd love to hear from you. Join Infinity Health and help us connect people with the care they need.
Key Responsibilities
The Behavioral Health Facilitator supports care teams by preparing patients for appointments, facilitating TeleMed visits, and managing clinical tasks like vital signs and medication reconciliation. They also handle administrative duties such as scheduling, prior authorizations, and coordinating lab orders across various clinic locations.
Requirements
Candidates must hold a current certification or license as a CNA, Medical Assistant, or LPN. Strong communication skills, attention to detail, and the ability to work effectively in a team-based behavioral health environment are required.
Qualifications
- Education
- Professional certificate or licensure
Key Skills
Behavioral Health Career Context
The cost-of-living index for Iowa is 87.8 (US average = 100; BEA Regional Price Parities (2024)). 59.8% of Iowa clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Behavioral Health pay on WeekdayDoc is up 22.5% vs. the prior quarter (through Sep 2026).
| Measure | This job | Market |
|---|---|---|
| Cost of living | Iowa index 87.8 | US average = 100BEA Regional Price Parities (2024) |
| Behavioral Health listings in Iowa | 18 active | 793 nationallylive on WeekdayDoc, Oct 2026 |
| Behavioral Health pay trend | +22.5% vs prior quarter | —through Sep 2026 |
