Health Care Counselor
Listed compensation
$21/hour
The week · per this posting4-day week
Ask the employer about the work setting, call expectations and weekend coverage.
Job Description
Annual Non-Exempt Salary: $37,856 ($20.80 an hour)
35 Hour per week
Benefits
- PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
- Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
- Wellness program with the ability to earn an additional 3 PTO days a year.
- 401K with up to 10% employer investment.
- Heavily subsidized Health Insurance with co-pays.
- Vision and Dental insurance.
- Flexible Spending Accounts-Medical and Dependent Care.
- Monthly contribution towards dependent care. (to offset childcare costs)
- Company paid Life Insurance and Identity theft protection. (LifeLock)
- Employee Assistance Program.
- Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
- Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
- Free covered parking.
- Additional benefits available.
Job Duties
The Successful Candidate Will Be Expected To
- Complete intake on individuals being served.
- Provide information, referrals, and assistance navigating the MLTC enrollment and appeal processes.
- Contact organizations and agencies to mediate and resolve problems.
- Promptly respond to calls received through the ICAN Helpline and forwarded to advocate.
- Under the supervision of the Program Director, provide information, advice, referral and advocacy to callers.
- Establish and maintain working knowledge of available MLTC plans and their enrollment processes.
- Provide community outreach.
- Prepare training materials and fact sheets as needed.
- Attend ICAN meetings and training sessions
Education
- A College degree in a related field is preferred; high school diploma or equivalent is required. Related experience may be considered in lieu of higher education.
Experience
- One to two years working with people with disabilities or diverse populations.
- MLTC experienced preferred.
Knowledge, Skills & Abilities
- Medicaid and Medicaid Long Term Care Plans, disability and Americans with Disabilities act awareness is desired.
- Mediation, negotiation, advocacy, planning, community networking, innovation, oral and written communication, adaptability, organization, public speaking, working with a diverse population.
- Proficiency in Microsoft Office and data entry.
- Excellent customer service and phone skills.
Travel Required: Yes
Location: Herkimer, NY
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
“Subcontractor shall state in all solicitation or advertisements for employees that in the performance of the State contract all qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex disability or marital status.”
Key Responsibilities
The Health Care Counselor will conduct intakes, provide information and referrals, and assist individuals with MLTC enrollment and appeal processes. They will also mediate problems, perform community outreach, and maintain knowledge of relevant plans and regulations.
Requirements
A high school diploma or equivalent is required, with a college degree in a related field preferred. Candidates should have one to two years of experience working with people with disabilities or diverse populations.
Key Skills
Health Care Counseling — Counselor Career Context
Of the 50 active Counselor listings this role was benchmarked against, 44% are remote, 42% have no call, 64% require no weekends.
Counselor pay on WeekdayDoc is down 1.4% vs. the prior quarter (through Oct 2026).
| Measure | This job | Market |
|---|---|---|
| Listed pay | $38k | Counselor median $66k (middle half $54k–$87k)26 comparable listings, Nov 2026 |
| Cost-of-living adjusted pay | ~$35k in purchasing power | New York index 107.9 (US = 100)BEA Regional Price Parities (2024) |
| Counselor listings in New York | 778 active | 13,398 nationallylive on WeekdayDoc, Nov 2026 |
| Work setting | on-site | peers: 44% remote · 42% no call · 64% no weekends50 benchmarked listings |
| Sign-on & loan repayment | loan repayment | New York Counselor listings: 10% state a sign-on bonus (median $5k) · 11% offer loan repayment778 active listings, Nov 2026 |
| Counselor pay trend | −1.4% vs prior quarter | —through Oct 2026 |
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