Office Operations Assistant - Family Medicine
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
Company Description
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world.
We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.
With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations.
Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Description
- Asst-Office Operations - Henry Ford Health
- Job Title
- Asst-Office Operations
About the Department
Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. As part of our team, you¿ll play a vital role in ensuring smooth office operations and exceptional patient experiences in a dynamic healthcare setting.
- Henry Ford Medical Center - Flint
- 420 S Saginaw St Flint, MI 48502
- Maps & Directions
Role Overview
As an Asst-Office Operations, you¿ll be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring efficient office operations, accurate patient documentation, and a welcoming environment for all who walk through our doors.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information, insurance authorizations, and precertifications.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile daily reports and deposits for accuracy.
- Provide general office and clerical support to your assigned area.
What You Will Need
Required Qualifications
High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
Preferred Qualifications
None specified.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work that makes a real difference. Enjoy opportunities for continuous learning and development in a supportive and innovative environment.
Join Our Team
Ready to make an impact? Apply now and be part of a team that¿s transforming healthcare in Michigan and beyond.
Qualifications
High School Diploma or GED
Job Type: Full Time
Key Responsibilities
The Office Operations Assistant serves as the first point of contact for patients, managing check-in/check-out processes and verifying insurance information. They also provide essential clerical support, including scheduling appointments, processing medical records, and handling daily financial transactions.
Key Skills
Practice Management & Operations Career Context
Of the 50 active Practice Management & Operations listings this role was benchmarked against, 22% are remote, 26% have no call, 62% require no weekends.
The cost-of-living index for Michigan is 96.2 (US average = 100; BEA Regional Price Parities (2024)). 61.8% of Michigan clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
| Measure | This job | Market |
|---|---|---|
| Listed pay | not listed | Practice Management & Operations median $84k (middle half $68k–$100k)39 comparable listings, Nov 2026 |
| Cost of living | Michigan index 96.2 | US average = 100BEA Regional Price Parities (2024) |
| All practice management & operations listings in Michigan | 31 active | 1,242 nationallylive on WeekdayDoc, Nov 2026 |
| Work setting | on-site | peers: 22% remote · 26% no call · 62% no weekends50 benchmarked listings |
| Sign-on & loan repayment | not stated | US healthcare professional listings (all specialties): 6% state a sign-on bonus (median $2k) · 5% offer loan repayment1,000 active listings, Nov 2026 |
| New Practice Management & Operations listings | 52 in the last 30 days | 21 the 30 days before (+148%)U.S., first seen on WeekdayDoc, Nov 2026 |
| Practice Management & Operations pay trend (all specialties) | −6.7% vs prior quarter | —through Oct 2026 |
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