Social Worker - Crisis Services - Full Time

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

General Description

Provides mental health assessments, crisis therapy, and support to clients who voluntarily present for Crisis Services. The position works in collaboration with both internal and external program providers to develop appropriate and effective discharge planning and referrals.

Characteristic Duties

• Completes mental health assessments for clients experiencing a mental health crisis
• Documents assessments and outcomes within the medical record in a timely manner

With client permission, may establish contact with appropriate client support systems, providers, and case managers to facilitate coordination of services and ongoing care

Collaborates with provider, nursing staff and care coordinators in the development of treatment goals, discharge dispositions with follow up resources and referrals

Monitor clients, provide ongoing assessment and supportive therapy utilizing evidence-based practice and motivational interviewing

• Ensures that safety concerns or issues are addressed per program policy and procedures
• May facilitate group, individual or family meetings, when appropriate
• Provides clinical consultation to program staff and other agency/personnel as appropriate
• Develops and maintains knowledge of community resources and how to access this information
• Works within the scope of their discipline, performance standards and code of ethics
• Performs other duties as assigned

Performance Standards

• Is accountable and responsible for maintaining professional licensure
• Demonstrates flexibility by adapting to changes in workload, schedule, department function and procedures
• Actively participates in the creation and maintenance of a positive work environment
• Ability to work cooperatively within a multi-disciplinary team in a high stress environment
• Communicates effectively utilizing the appropriate lines of authority
• Meets/exceeds competency criteria specific to assigned tasks and duties
• For Psychiatric Urgent Care and Crisis Observation Center: Documents on all assessments and provides appropriate clinical diagnosis
• For Mobile Crisis and Crisis Team: Documents on all assessments
• Demonstrates teamwork by assisting other BMC crisis service programs as needed

Minimum Qualifications

Licensure as Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC), or Licensed Master’s Social Worker (LMSW)

• State of Iowa Social Worker licensure
• Knowledge of crisis therapy and intervention techniques
• Excellent written and verbal communication skills
• Ability to de-escalate clients utilizing appropriate clinical skills and BMC approved training
• Electronic health record charting and documentation competency
• For Mobile Crisis: Valid Iowa Driver’s License and ability to transport clients

For Mobile Crisis: Ability to pass Des Moines Police Department background check and fingerprinting. May not be convicted of a felony crime

For Psychiatric Urgent Care and Crisis Observation Center: Clinical experience in the evaluation, assessment, and multi-axial diagnoses of clients in the designated setting

Work Shift

• 7a-5:30p (United States of America)
• Benefits (FT/PT)
• Retirement - IPERS
• Education Assistance
• Employee Health & Wellness
• PTO
• Free Parking
• Health Insurance
• Supplemental Insurance
• 529 College Savings Plan
• And more!
• Broadlawns Medical Center is an Equal Opportunity Employer