Senior Social Worker - Mobile Crisis Response Team (MCRT)

Organization: People USA

Position Description

• Senior Social Worker– Mobile Crisis Response Team (MCRT
• Location: New Rochelle
• Schedule: Monday - Friday days
• Pay Rate: $80,000 per year Salaried, exempt

Position Summary

The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.

Essential Duties & Responsibilities

Clinical Leadership & Support

• Serve as the primary clinical point of contact for the New Rochelle MCRT team.
• Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.
• Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.
• Assist with clinical decision-making for complex or high-acuity cases.

Crisis Response & Field Support

• Participate in field responses as needed to support clinicians or manage high-risk situations.
• Model trauma-informed, culturally responsive engagement with individuals and families.
• Ensure clinical consistency across shifts and team members.

Workflow & Program Coordination

• Support the Program Director in maintaining smooth daily operations for the New Rochelle team.
• Participate in team meetings, case reviews, and internal coordination efforts.

Collaboration & Communication

• Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt. Vernon.
• Support coordination with community partners, hospitals, and service providers as needed for participant care.
• Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.

Qualifications

• LMSW certification required.
• Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field.
• Strong skills in risk assessment, crisis de-escalation, and clinical judgment.
• Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.
• Valid driver’s license and ability to travel within Westchester County.

Physical & Environmental Requirements

• Ability to respond to community locations, homes, and field-based environments.
• Exposure to unpredictable environmental conditions and emotionally charged situations.
• Ability to sit for extended periods for documentation and administrative tasks.
• Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses.

Core Competencies

• Clinical judgment and crisis assessment
• Trauma-informed engagement
• Flexibility and adaptability
• Ethical decision-making
• Collaboration and communication
• Cultural humility
• Field-based problem-solving

Reports to - Director - New Rochelle MCRT Team