Patient Services Representative II, OBGYN
Listed compensation
$32.16-$45.02/hr
The week · per this posting · Monday – Friday
Ask the employer about the work setting, call expectations, nights and shift pattern and time off.
Job Description
We are so glad you are interested in joining Sutter Health!
Organization
SPMF-Sutter Pacific Medical Foundation - South
Position Overview
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR).
Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Schedule: Monday - Friday 8:00 Am - 4:30 Pm (Subject to Change)
Job Description
Education
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
Typical Experience
1 year of recent relevant experience.
Job Shift
Days
Schedule: Full Time
Shift Hours
8
Days of the Week
Monday - Friday
Weekend Requirements
None
Benefits
Yes
Unions
No
Position Status: Non-Exempt
Weekly Hours
40
Employee Status
Regular
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
- Pay Range is $32.16 to $45.02 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Key Responsibilities
The Patient Services Representative serves as the first point of contact for patients, managing check-in procedures, appointment scheduling, and insurance verification. They are also responsible for updating Electronic Health Records and collecting payments while ensuring compliance with privacy and safety regulations.
Requirements
The position requires a high school diploma or equivalent education and at least one year of recent relevant experience. Candidates must demonstrate strong communication skills and the ability to facilitate intake procedures in an outpatient setting.
Key Skills
Healthcare Administration Career Context
The cost-of-living index for California is 110.7 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$80k midpoint carries the purchasing power of roughly $73k in an average-cost state. 63.6% of California clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Healthcare Administration pay on WeekdayDoc is down 5.7% vs. the prior quarter (through Sep 2026).
| Measure | This job | Market |
|---|---|---|
| Cost-of-living adjusted pay | ~$73k in purchasing power | California index 110.7 (US = 100)BEA Regional Price Parities (2024) |
| Healthcare Administration listings in California | 81 active | 1,265 nationallylive on WeekdayDoc, Oct 2026 |
| Healthcare Administration pay trend | −5.7% vs prior quarter | —through Sep 2026 |
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Services Representative II, OBGYN at Sutter Health a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Healthcare Administration healthcare professional listings evaluated on our platform. Contributing factors include no weekend requirements.
Work-life snapshot
Listing-based score
- No weekends
Benefits & Perks
Living in San Francisco
- Typical 3-bedroom home value
- $1.77M
- Typical market rent
- $4,784/mo
- Residents’ average commute
- 30 min
- State income tax
- Up to 13.3%
Sources & methodology
Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026), U.S. Census ACS 2024 five-year.
City-level figures. Not a cost-of-living guarantee.