Retirement Counselor
Listed compensation
$65k-$72k
The week · per this posting · Monday – Friday
Weekend work is also flagged as required; confirm which days and how often.
Ask the employer about call expectations, nights and shift pattern, benefits and time off.
Job Description
Retirement Counselor
Touchmark at Fairway Village is seeking a Sales professional ready to start a new career in an industry that embraces the drive to earn a great income and enrich people’s lives.
We are looking for someone with a track record of sales success in the Retirement industry, to help us attract new residents and build an active, healthy vibrant community. We call our sales team members Retirement Counselors because the job involves both selling and counseling individuals in making a big decision.
This position will be Monday-Friday with rotating weekends, you will have an alternate day off during the week.
Compensation for this position consists of a base salary, sales commissions, and quarterly occupancy bonuses. For the right driven and motivated individual, there is the potential to reach and exceed a six-figure salary in this role. This is a personally and financially rewarding career, which is why turnover among our sales professionals is low.
As a Team Member on our Sales team, you will:
Build relationships with prospective residents
Set Up and Conduct Touchmark Home Tours
Invite prospective new residents to join community activities visit them at their homes, and otherwise help them try our product and see if it will enrich their lives.
Our product is about living well. Residents who live in our communities flourish with friendship, learn new activities, and become part of a caring community. Successful candidates will be well-paid to make a meaningful difference in people’s lives!
The Ideal Candidate Will Be Someone Who
Has a drive to proactively exceed sales and personal financial goals by approaching this job as if you are growing your own business.
Is passionate about Touchmark, about the residents that live in our communities, and about living the Touchmark Values every day.
Maintains a flexible schedule to accommodate the needs and schedules of potential new residents. This will require working some evenings and weekends.
Serve as a member of the team to improve occupancy and enhance resident and community relations.
Views the sales and marketing process as an opportunity to educate prospective residents and families about Touchmarks’ living options
Additionally, Successful Candidates Will Have
- A college degree or combination of equivalent education and experience
- At least 5 years of successful, relationship sales experience, preferably in a retirement community setting
- Excellent interpersonal, verbal, and written communication skills
- A commitment to outstanding customer service
- Computer proficiency and experience with a lead-tracking system
- A valid driver's license and reliable transportation
Key Responsibilities
The Retirement Counselor will be responsible for building relationships with prospective residents, setting up and conducting community tours, and inviting prospects to activities to help them decide if the community enriches their lives. This role also involves serving as a team member to improve occupancy and enhance resident and community relations.
Requirements
Candidates must have a drive to proactively exceed sales goals, viewing the job as growing their own business, and must be passionate about the community and its values. Successful applicants require a college degree or equivalent experience, at least five years of successful relationship sales experience (preferably in retirement communities), excellent communication skills, computer proficiency, and reliable transportation.
Qualifications
- Experience
- 5+ years of experience
Key Skills
Sales — Counselor Career Context
Of the 46 active Counselor listings this role was benchmarked against, 83% are remote, 30% have no call, 78% require no weekends — this position is remote.
Counselor pay on WeekdayDoc is up 2.1% vs. the prior quarter (through Sep 2026).
| Measure | This job | Market |
|---|---|---|
| Listed pay | $65k–$72k | Counselor median $88k (middle half $75k–$97k)382 comparable listings, Oct 2026 |
| Work setting | remote | peers: 83% remote · 30% no call · 78% no weekends46 benchmarked listings |
| Sign-on & loan repayment | not stated | US Counselor listings: 13% state a sign-on bonus (median $5k) · 15% offer loan repayment13,802 active listings, Oct 2026 |
| Counselor pay trend | +2.1% vs prior quarter | —through Sep 2026 |
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