Gastroenterology Nurse Navigator

The Gastroenterology Navigator serves as the central point of care coordination for patients receiving services through Augusta Medical Group (AMG) Gastroenterology. The Navigator facilitates seamless, patient- centered care across inpatient and outpatient settings.

The Navigator ensures continuity of care, timely access to services, effective communication and coordination of diagnostic and therapeutic interventions.

The Navigator’s relationship with the patient begins with the initial encounter with an AMG gastroenterology provider and continues throughout the duration of care under the direction of the gastroenterology provider.

The primary objective of this role is to optimize the patient experience, improve clinical and operational efficiency, reduce patient barriers to care/access, facilitate timely hospital discharges, decrease patient length of stay and support improved patient outcomes.

The Navigator attends daily multi-disciplinary rounds to facilitate hospital discharge and schedules procedures that can be performed in the outpatient setting.

Education, Licensure/Certification, and Experience requirements:

• BS in Nursing required
• MS in Nursing or equivalent master's degree preferred
• BLS required, ACLS within 6 months of employment
• Current RN licensure in the Commonwealth of Virginia required
• Minimum of 2 years Critical Care, Gastroenterology, or inpatient experience required

Essential Job Duties

Patient Navigation

• Coordinates the scheduling of procedures, diagnostic exams with schedulers
• Performs PAT visits/ phone
• Ensures procedural patients are prepared (NPO status, appropriate lab work and medications adjusted appropriately)
• Gathers/organizes patient data prior to physician evaluation
• Provides patient/family education: pre/post procedure
• Assists with inpatient and post procedure patient discharge planning
• Assists with post discharge medication coordination and meds to bed when
• Consults with and utilizes community resources to optimize treatment and support
• Responds to patient phone calls as
• Educates patients and their care team regarding their gastroenterology diagnosis and treatment plan
• Schedules patients for outpatient procedures when the patient can be safely discharged from the hospital
• Assists with post-discharge medication coordination
• Report and Record Keeping

• Assists in tracking patient interventions and outcomes
• Participates in research as appropriate
• Tracks patients as they move through the healthcare system
• Provides timely and complete documentation for accurate patient care
• Tracks interventions and outcomes
• Participates in the development, implementation, and evaluation of policies, procedures, quality assurance programs, and protocols.
• Monitor/reduce patient length of stay

Customer Service/Marketing

• Proactively works to resolve issues to improve quality and efficiency of department(s)
• Consistently displays professionalism in dealing with patients and peers
• Embraces new ideas and procedures that will improve departmental performance
• Initiates opportunity or seeks collaboration with other departments
• Provides assistance in clear, courteous, professional, and flexible manner both orally and in writing
• Develops ideas that result in the creation of new programs services, or
• May develop new policies and
• Keeps immediate supervisor and team members fully informed concerning work progress

Some Benefits of Working at Augusta Health Include

• Generous paid time off to promote work life balance
• Competitive Pay
• Retirement Plan
• Medical, Dental, and Vision Benefits
• Free onsite parking
• Tuition reimbursement
• Onsite childcare

Company Information

Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley.

Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.