Patient Care Coordinator - Family Medicine
Listed compensation
$18.07-$27.64/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, weekend coverage, nights and shift pattern and time off.
Job Description
Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices.
This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care.
Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications
- Customer service-related experience.
Preferred Qualifications
- 6 months Office experience, medical office preferred.
- 6 months Experience in Electronic Medical Records.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care.
Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington;
Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Key Responsibilities
The Patient Care Coordinator performs receptionist and clerical duties to support physician offices, including managing patient demographics and insurance verification. They also handle financial discussions, collect payments, and initiate the episode of care process according to departmental policies.
Requirements
The role requires customer service-related experience. Preferred qualifications include six months of experience in a medical office setting and familiarity with Electronic Medical Records.
Key Skills
Case Management & Care Coordination Career Context
The cost-of-living index for Montana is 94.6 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$48k midpoint carries the purchasing power of roughly $50k in an average-cost state. 59.2% of Montana clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Of the 40 active Case Management & Care Coordination listings this role was benchmarked against, 25% are remote, 15% have no call, 70% require no weekends.
| Measure | This job | Market |
|---|---|---|
| Listed pay | $38k–$57k | Case Management & Care Coordination median $46k (middle half $42k–$52k)98 comparable listings, Nov 2026 |
| Cost-of-living adjusted pay | ~$50k in purchasing power | Montana index 94.6 (US = 100)BEA Regional Price Parities (2024) |
| All case management & care coordination listings in Montana | 6 active | 1,244 nationallylive on WeekdayDoc, Nov 2026 |
| Work setting | on-site | peers: 25% remote · 15% no call · 70% no weekends40 benchmarked listings |
| Sign-on & loan repayment | not stated | US healthcare professional listings (all specialties): 6% state a sign-on bonus (median $2k) · 5% offer loan repayment1,000 active listings, Nov 2026 |
| New Case Management & Care Coordination listings | 159 in the last 30 days | 99 the 30 days before (+61%)U.S., first seen on WeekdayDoc, Nov 2026 |
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