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Providence
Seattle, Washington

Patient Care Coordinator - First Hill Family Medicine

Case Management / Care CoordinationIncludes callFull-Time

Listed compensation

$30.32-$45.53/hr

The week · per this posting · weekdays assumed

Ask the employer about the work setting, weekend coverage, nights and shift pattern and time off.

Posted 1mo ago · Verified live

Job Description

Responsible for interviewing patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits. Initial contact for any patients/visitors with billing, insurance or collection questions/concerns.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications

  • Associate's Degree
  • 2 years of experience in a medical setting with inpatient or outpatient admitting, insurance, financial counseling and medical terminology
  • Patient Registration, financial counseling and medical terminology experiences

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area.

It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound.

Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Key Responsibilities

The Patient Care Coordinator is responsible for interviewing patients to collect demographic and financial data while managing patient consents and deposits. They serve as the primary point of contact for patient inquiries regarding billing, insurance, and collections.

Requirements

Candidates should possess an Associate's degree and at least two years of experience in a medical setting involving patient registration or financial counseling. Proficiency in medical terminology and experience with inpatient or outpatient admitting processes are required.

Qualifications

Education
Associate degree
Experience
2+ years of experience

Key Skills

Insurance verificationBilling inquiriesPatient interviewingData collectionCustomer serviceCommunicationAdministrative support

Case Management & Care Coordination Career Context

The cost-of-living index for Washington is 107.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$79k midpoint carries the purchasing power of roughly $74k in an average-cost state. 59.8% of Washington clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Case Management & Care Coordination pay on WeekdayDoc is down 5.9% vs. the prior quarter (through Oct 2026).

What does the Case Management & Care Coordination market look like in Washington?
MeasureThis jobMarket
Listed pay$63k–$95kCase Management & Care Coordination median $46k (middle half $42k–$52k)90 comparable listings, Nov 2026
Cost-of-living adjusted pay~$74k in purchasing powerWashington index 107.0 (US = 100)BEA Regional Price Parities (2024)
Case Management & Care Coordination listings in Washington30 active517 nationallylive on WeekdayDoc, Nov 2026
Work settingon-sitepeers: 28% remote · 15% no call · 70% no weekends40 benchmarked listings
Sign-on & loan repaymentnot statedUS healthcare professional listings (all specialties): 6% state a sign-on bonus (median $3k) · 5% offer loan repayment1,000 active listings, Nov 2026
New Case Management & Care Coordination listings164 in the last 30 days104 the 30 days before (+58%)U.S., first seen on WeekdayDoc, Nov 2026
Case Management & Care Coordination pay trend−5.9% vs prior quarter—through Oct 2026
Sources: WeekdayDoc live listing index, BEA Regional Price Parities (2024); as of Nov 2026. Same values as the Weekday Verdict and Market Insights on this page.

Location & Logistics

Washington has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$79k midpoint, that is roughly $3k–$6k a year versus a typical 4–7% state rate.

Top Healthcare Admin Jobs

20 matches · ranked by pay

Salary Distribution

20 jobs · 16 employers
6
<$85k
4
$85k-100k
4
$100k-115k
6
$115k-130k

Annual compensation range

Benefits & Perks

16 jobs
401k / retirement match
88% this job
Sign-on bonus
25%
PSLF eligible
19%
Loan repayment
13%
CME allowance
6%

Share of similar jobs offering each benefit

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+ 18 more · ranked by pay

Work-life snapshot

median 3.0this job 3.0
Better work-life than 50% of Case Management & Care Coordination (Healthcare Admin) listings

Listing-based score, 0–10, across 507 comparable listings. Shaded area = the share scoring below this one.

  • Includes call
Providence logo

About Providence

Hospitals and Health Care
Redondo Beach, California
11-50 employees

Benefits & Perks

Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources

Living in Seattle

Typical 3-bedroom home value
$869k
Typical market rent
$2,227/mo
Residents’ average commute
26 min
Metro price indexU.S. average = 100
111.1
State income tax
None
Sources & methodology

Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Seattle-Tacoma-Bellevue, WA metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.