Medical Director, Inpatient Clinical Operations (DOM AMCs)

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Effort: 0.2 FTE

Reporting structure: Reports to the Vice Chair of Inpatient Clinical Operations

This Medical Director of Inpatient Clinical Operations is a.2 FTE role that focuses primarily on optimizing capacity, clinical throughput, and cross-system alignment under the Vice Chair of Inpatient Clinical Operations in the Department of Medicine (DOM).

Qualifications

Metrics & Quality Management

• Site of Care (SOC) Goals: Build and support workflows to safely transfer appropriate patient populations from Academic Medical Centers (AMCs) to community hospitals (Faulkner, Newton Wellesley, and Salem).
• Length of Stay (LoS) & DCBN: Regularly track MGB dashboard metrics to develop improvement strategies for total Length of Stay and Discharge Before Noon (DCBN).
• HRO Dashboard Alignment: Align local efforts to achieve explicit LoS target goals as outlined in the High Reliability Organization (HRO) dashboard.
• Clinical Pathways: Support the DOM in rolling out pathways implemented by quality and safety teams, analyze adherence data, and deploy mitigation strategies when benchmarks aren't met.

Key Interdisciplinary Collaborations

• Unit Medical Directors (UMDs): Engage with UMDs across MGH, BWH, and Faulkner Hospital to pilot new initiatives and understand local clinical workflows.
• Frontline & Operational Teams: Coordinate directly with Emergency Department (ED) leadership, nursing leaders, case management, and social work teams.
• System Logistics & Capacity: Work closely with the Patient Transfer and Access Center (PTAC), admitting, and the MGB Office of the Chief Medical Officer (OCMO) on broader inpatient capacity initiatives.
• Consult Services: Partner with DOM and external department consult services to optimize communication and service efficiency.

Integration & Governance

• Care Model Innovation: Support the DOM Vice Chair of Inpatient Operations in evaluating existing structures and piloting newly integrated clinical care models across AMCs.
• Portfolio Alignment: Partner closely with the directors, project managers, and analysts embedded within the Vice Chair's immediate team.
• Committee Representation: Serve as the DOM representative at the request of the Vice Chair during key leadership assemblies (e. g., PTAC, Home Hospital, Complex Care Reviews (CCRs), and DOM Quality Meetings).

Qualifications and Skills Required

• Strong preference given to candidates with experience within MGB system, specifically working at Brigham and Women’s Hospital and Brigham and Brigham and Women’s Faulkner Hospital)
• MD/DO degree with significant combination of clinical and administrative experience and board-certified in specialty.
• Advanced business or healthcare administration degree desirable but not required.
• A minimum of five (5) years of progressively responsible leadership with proven leadership and management skills.
• Capable of working in an extremely complex academic medical center as part of a large integrated delivery system with many matrixed relationships.
• Must be a skilled communicator and team-builder.
• Exemplary interpersonal communication skills required to interact effectively with senior management and physicians on sensitive political and confidential issues.

The salary range for this position is $110 to $120 per hour

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will consider your skills, relevant experience, if applicable, education, certifications, and other essential factors. The base pay information provided is an estimate based on the minimum job qualifications; however, it does not include all elements of your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location: 75 Francis Street

EEO Statement

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level.

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.