RN Case Manager

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces
for Diversity

Make Lives Better Including Your Own. If you want to work in an environment
where you can become your best possible self, join us! You’ll earn more than a
paycheck; you can find opportunities to grow your career through professional
development, as well as ongoing programs catered to your overall health and
wellness. Full suite of health insurance, life insurance and retirement plans
are available and vary by employment status.

Part and Full Time Benefits Eligibility

* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital
indemnity Insurance, and legal plan 
* Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience.
Temporary associates are not benefits eligible but may participate in the
company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are
encouraged to apply. To support our associates in their journey to become a U. S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400)
application costs, up to $725, less applicable taxes and withholding, for
qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the
posting.

Responsibilities

The RN Care Manager serves as a liaison among Brookdale teams, residents,
families, and healthcare providers within our communities, promoting
coordination, communication, and collaboration at Brookdale’s HealthPlus
communities. This role encompasses the identification, coordination,
communication, and implementation of services essential for enhancing residents'
quality of life and achieving an optimal level of wellness. Works closely with
primary and specialty care providers to formulate resident-specific care plans,
ensuring that the delivery of medically necessary services aligns with
established care plans. Serves as a resident advocate and actively contributes
to identifying and improving service delivery, closing gaps in care, and
understanding key interventions and care protocols relevant to treating
residents in place.

1. Educates and explains Brookdale’s care pathways as determined by individual
diagnoses and healthcare needs.

2. Monitors and communicates quality performance measures, and assists with
training and education of teams to ensure quality outcomes for residents.
This involves effective communication and collaboration with providers and
other healthcare entities, such as managed care coordinators, insurance
providers, and external healthcare partners responsible for coordinating
resources and supplies pertinent to resident needs.

3. Reviews the current population’s medical diagnoses to identify care needs.
Assists in assessing the health, functional, and psychosocial status of
residents.

4. Coordinates services required to enhance optimal wellness and manage
chronic conditions.

5. Supports implementation of value-based care initiatives that enhance
resident outcomes, quality, and care coordination. 

6. Advances value-based care practices through interdisciplinary collaboration
and continuous quality improvement.

7. Collaborates with hospice, palliative care, home health, and therapy
services as indicated.

8. Provides advanced care planning education to residents and
families/responsible parties. Helps ensure each resident has a completed
Advanced Care Plan, inclusive of goals of care. Communicates with
healthcare providers to ensure care delivery is consistent with the
resident’s Advanced Care Plan(s) Participates in collaborative care reviews
(CCR) and care conferences.

9. Provides resources for residents and families to make informed decisions
regarding choices in meeting healthcare needs and effectively champions the
benefits of residing and receiving care and services at the community. This
includes informing them about opportunities to enhance care and the
benefits of an IE-SNP plan or other benefit opportunities.

10. Applies quality improvement methodology to analyze, enhance, and manage
outcomes, striving to achieve quality measure goals. Collaborates
with Health and Wellness Directors (HWDs) to ensure compliance with service
plans, while working with providers to attain value-based outcomes for our
residents. This includes coordinating and communicating care for each
resident.

11. Provides oversight, coordination, and family communication during resident
hospitalizations and rehabilitation stays. Supports a safe and timely
return to the community when clinically appropriate.

12. Communicates information promptly to the appropriate care provider
regarding changes in residents’ health/well-being, personal needs, risk
management issues, customer service issues, and concerns raised by families
or outside healthcare providers.

13. Facilitates continuity of care for those residents receiving home health
care, hospice services, and other third-party healthcare-related services. 

14. Completes documentation as required by Brookdale and applicable state
regulatory agencies.

15. Collaborates with the Sales Manager to educate prospective residents,
families, referral sources, and community partners on the value of
Brookdale HealthPlus and the RN Care Manager role

16. Participates in business development activities, including periodic
outreach to physicians, advanced practice providers, hospitals, and other
healthcare professionals within the greater community to promote awareness
of Brookdale HealthPlus.

This job description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a comprehensive list
of responsibilities. An associate should perform all duties as assigned by
his/her supervisor.

Qualifications

Minimum Requirements

* Graduate from Accredited Nursing School and a minimum of 5-7 years of
relevant experience required.

* Knowledge of value-based care models is preferred.

* Experience working in SNF and HH environments preferred.

* Previous care management, case management, or care coordination experience
preferred.

Certifications, Licenses, and other Special Requirements
Active RN license in good standing required.

Physical Demands and Working Conditions

* Standing
* Walking
* Sitting
* Use hands and fingers to handle or feel
* Reach with hands and arms
* Stoop, kneel, crouch crawl
* Ability to lift 50 pounds
* Vision
* Requires interaction with co-workers, residents or vendors
* Occasional weekend, evening or night work if needed to ensure shift coverage
* On-Call on an as needed basis
* Possible exposure to communicable diseases and infections
* Potential injury from transferring, repositioning, or lifting residents
* Exposure to latex
* Possible exposure to blood-borne pathogens
* Possible exposure to various drugs, chemical, infectious, or biological
hazards
* Subject to injury from falls, burns, odors, or cuts from equipment
* Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Brookdale is a Great Place to Be

* Gracious hospitality and neighborliness for our residents and families.
* Home-like feel and all-around comfort for residents and visiting family
members.
* Entertaining events and gatherings so our residents can find connections in
groups and 1:1 settings.
* Industry leader in clinical care.
* Nationwide company with 589 communities as of November 30, 2025, offering
many opportunities to grow and learn as a sales professional.
* Extensive corporate support including a robust training program.