Patient Relations Rep II PRN - Front Office - FPG OB/GYN, Sarasota
Listed compensation
$18.25/hr
The week · per this posting
Schedule not stated in this posting — no days, weekends, call or nights given.
Ask the employer about the work setting, call expectations, weekend coverage and time off.
Job Description
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth.
Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
PRN position is set pay rate of $18.25/hr.
Required Qualifications
- Require computer, keyboard and data input skills.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability.
Preferred Qualifications
- Prefer a minimum of one (1) year of experience in a physician office.- Prefer a professional, neat appearance with strong oral and written communication skills.- Prefer basic knowledge of third party payers.- Prefer knowledge of EHR/EMR.- Prefer knowledge of medical terminology.- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Prefer some college or vocational training.
- Mandatory Education
- HS EQ: High School Diploma, GED or Certificate
*Please note that a copy or photo of your High School Diploma or GED is required prior to start - or transcripts showing date of completion/graduation (this is collected during our onboarding process).
Work Days/Shift/Start Time
- PRN position to fill in as needed.
- Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. info.flclearinghouse.com
Key Responsibilities
The Patient Relations Representative is responsible for managing patient scheduling, check-in, and check-out processes while acting as a liaison between patients, physicians, and insurance companies. They must also handle financial collections and maintain strict compliance and confidentiality standards.
Requirements
Candidates are required to have a high school diploma or GED and possess strong computer and data entry skills. Preference is given to applicants with at least one year of experience in a physician's office and knowledge of medical terminology and EMR systems.
Key Skills
Patient Access & Front Desk Career Context
The cost-of-living index for Florida is 103.4 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$38k midpoint carries the purchasing power of roughly $37k in an average-cost state. 58.1% of Florida clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Patient Access & Front Desk pay on WeekdayDoc is down 6.0% vs. the prior quarter (through Oct 2026).
| Measure | This job | Market |
|---|---|---|
| Cost-of-living adjusted pay | ~$37k in purchasing power | Florida index 103.4 (US = 100)BEA Regional Price Parities (2024) |
| Patient Access & Front Desk listings in Florida | 46 active | 1,314 nationallylive on WeekdayDoc, Nov 2026 |
| Sign-on & loan repayment | not stated | US healthcare professional listings: 5% state a sign-on bonus (median $4k) · 6% offer loan repayment1,000 active listings, Nov 2026 |
| Patient Access & Front Desk pay trend | −6.0% vs prior quarter | —through Oct 2026 |
Location & Logistics
Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$38k midpoint, that is roughly $2k–$3k a year versus a typical 4–7% state rate.
