PHONE TRIAGE RN, FCP - AFTER HOURS NURSE TRIAGE
Listed compensation
$29.7-$46.04/hr
The week · per this posting
Schedule not stated in this posting — no days, weekends, call or nights given.
Ask the employer about call expectations, weekend coverage, nights and shift pattern and time off.
Job Description
Discover. Achieve. Succeed. #BeHere
- Location: US: WI: MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
- This job is REMOTE.
- FTE: 0.250000
- Standard Hours: 10.00
- Shift: Shift 4
- Shift Details: A week: Mon 1700- 2300; Thurs 1800-0000; B week: Sat 0900-1730 and Holidays as assigned
Job Summary
Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers.
Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include education regarding immediate care advice and preventative behavior.
Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record.
Experience Description
A minimum of five years of clinical experience in acute or ambulatory care is required. Seven or more years of clinical experience in acute or ambulatory care is preferred.
Education Description
Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. Bachelor's degree is preferred.
Licensure Description
Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).
Compensation, Benefits & Perks at Froedtert Health
Pay is expected to be between: (expressed as hourly) $29.70- $46.04. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.
Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies.
The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961.
We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Key Responsibilities
Responsible for triaging incoming calls to the after-hours answering service from patients, caregivers, and healthcare providers. Assesses patient needs and provides clinical guidance through established protocols while documenting encounters in the Epic electronic medical record.
Requirements
Requires a minimum of five years of clinical experience in acute or ambulatory care and a current Wisconsin or NLC Registered Nurse license. Completion of at least two years of education at an accredited School of Nursing is mandatory, with a Bachelor's degree preferred.
Qualifications
- Education
- Bachelor degree
- Experience
- 5+ years of experience
Key Skills
Telehealth Nursing — Registered Nurse Career Context
Of the 40 active Telehealth Nursing listings this role was benchmarked against, 20% are remote, 75% have no call, 75% require no weekends — this position is remote.
| Measure | This job | Market |
|---|---|---|
| Work-life score | 4.5 / 10 · above average in registered nurse roles | ranked against 5,872 Registered Nurse roles listingslisting-based score, 0–10 |
| Listed pay | $62k–$96k | Telehealth Nursing median $90k (middle half $76k–$94k)77 comparable listings, Oct 2026 |
| Work setting | remote | peers: 20% remote · 75% no call · 75% no weekends40 benchmarked listings |
| Sign-on & loan repayment | not stated | US Registered Nurse listings: 10% state a sign-on bonus (median $10k) · 3% offer loan repayment1,000 active listings, Oct 2026 |
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