RN Case Manager

[https://publicstorage.dc4.pageuppeople.com/873/ProviderAsset/scribble/4297a5e5-b102-4a69-8b35-2d792ec29f8f.png]

Job Summary

Health Services is seeking an RN Case Manager to coordinate and monitor student
care across campus, community, and private healthcare services. Reporting to the
Director of Health Services, this position supports students in navigating
referrals, insurance resources, mental and physical healthcare services, and
follow-up care. The RN Case Manager also provides professional nursing services
in an outpatient student health setting and collaborates with healthcare
providers, campus departments, and community agencies to promote continuity of
care and student success.

Key Responsibilities

* Coordinate care and follow-up for students receiving multiple Student
Wellness Center services, including mental health, eating disorder, sexual
health, and gender-affirming care
* Assess student needs, triage referrals, and connect students with appropriate
campus, community, private, and insurance resources
* Support healthcare providers with referrals, aftercare planning, medical
records, prescription refill requests, and continuity of care for high-risk
students
* Provide nursing services, including triage, vital signs, immunizations,
medication administration, testing, treatment assistance, and electronic
health record documentation
* Develop referral networks, participate in quality improvement and
accreditation activities, and support Student Wellness Center programs and
campus events

Knowledge, Skills & Abilities

* Ability to effectively establish and maintain cooperative working
relationships within a diverse multicultural environment
* Ability to maintain confidentiality and knowledge of confidentiality
requirements within healthcare and/or education settings (e. g. HIPAA, FERPA,
etc.)
* General awareness of emerging technologies, including artificial intelligence
(AI), and a willingness to develop skills in their appropriate, responsible,
and ethical use in a higher education environment, consistent with
institutional policies and practices
* Knowledge of local/state community resources, including ability to navigate a
higher education campus and the resources offered therein
* Thorough knowledge of general methods, procedures, and practices of an
outpatient medical facility
* Ability to effectively apply nursing knowledge and demonstrate proper
techniques and skills in performing nursing duties
* Effective communication across a variety of venues. Working knowledge of
English grammar, punctuation, and spelling.
* Working knowledge of electronic health record systems and ability to learn
new systems and assess appropriate workflows within EHRs to manage patient
cases
* Ability to handle multiple work priorities, organize, and plan work and
projects
* Skill in motivational interviewing techniques and ability to conduct
individual meetings. Must possess excellent customer service and public
relations skills
* Thorough knowledge of professional nursing principles, methods and
procedures; anatomy and physiology; medical supplies and equipment used in
nursing practice; and the uses and effects of medications and narcotics
* Ability to analyze emergency situations and respond promptly and stay calm
* Ability to take initiative and propose new processes and/or process
improvements.
* Ability to problem solve and address confusion and frustration with
multi-step processes

Required Qualifications

* High School diploma or equivalent
* Completion of a professional nursing program in an approved school of nursing
or by additional preparation as approved by the California Board of
Registered Nursing
* Possess and maintain a valid license as a registered nurse in the State of
California and certification in CPR/AED
* One year of progressively responsible full-time professional nursing
experience or equivalent combination of education and experience which
provides the required knowledge and abilities

Preferred Qualifications

* At least one (1) year of experience providing case management in a nursing
capacity.
* Demonstrated experience assisting patients navigating referrals and/or
insurance resources.
* Demonstrated experience working within an integrated health facility

Compensation

Classification: Registered Nurse II
Anticipated Hiring Range: $8,588/month - $8,935/month (Step 16 – Step 18)
CSU Salary Range: $6,381/month - $9,296/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package
typically worth 30-35% of your base salary. For more information on programs
available, please see the Employee Benefits Summary
[https://www.calstate.edu/csu-system/careers/benefits].

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach
the following documents:

* Resume
* Letter of Interest

All applicants must apply within the specified application period: September 22,
2026 through October 6, 2026. This position is open until filled; however,
applications received after screening has begun will be considered at the
discretion of the university.

Contact Information

People and Culture
jobs@sjsu.edu [jobs@sjsu.edu]

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person
program or activity (on- or off-campus) operated or controlled by the University
follow COVID-19 vaccine recommendations adopted by the U. S. Centers for Disease
Control and Prevention (CDC) and the California Department of Public Health
(CDPH) applicable to their age, medical condition, and other relevant
indications and comply with other safety measures established by each campus.
The system wide policy can be found
at https://calstate.policystat.com/policy/9779821/latest/
[https://calstate.policystat.com/policy/9779821/latest/] and questions may be
sent to jobs@sjsu.edu [jobs@sjsu.edu].

Additional Information

Satisfactory completion of a background check (including a criminal records
check) is required for employment. SJSU will issue a contingent offer of
employment to the selected candidate, which may be rescinded if the background
check reveals disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment of a current
CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education
verification. Depending on the position, a motor vehicle and/or credit check may
be required. All background checks are conducted through the university's
third-party vendor, Accurate Background. Some positions may also require
fingerprinting. SJSU will pay all costs associated with this procedure. Evidence
of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e. g. H1-B
VISAS)

All San José State University employees are considered mandated reporters under
the California Child Abuse and Neglect Reporting Act and are required to comply
with the requirements set forth in CSU Executive Order 1083 as a condition of
employment. Incumbent is also required to promptly report any knowledge of a
possible Title IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of Equal
Opportunity.

Education Code 89521 Requirements: Applicants will be required to disclose
whether they have received a final administrative decision or final judicial
decision determining that they have committed sexual harassment within the last
7 years only after a determination is made that they meet the minimum
qualifications for the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process must also sign
a release form that authorizes the release of information by the applicant’s
current and/or former employers to the CSU concerning any substantiated
allegations of misconduct.

Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act,
services provided by CSU Student Wellness Centers include, but are not limited
to, primary medical care, counseling and psychological services, health
promotion/prevention, sexual health education and support (including the
provision of medication abortion services), and other coordinated care services
(including gender-affirming care). It is expected that all CSU SWC employees
will engage in the administration of these services as applicable to their
position, scope of practice, and license.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and
Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus
Crime Statistics Act, the Annual Security Report (ASR) is also now available for
viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
[https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.] The ASR
contains the current security and safety-related policy statements, emergency
preparedness and evacuation information, crime prevention and Sexual Assault
prevention information, and information about drug and alcohol prevention
programming. The ASR also contains statistics of Clery crimes for San José State
University locations for the three most recent calendar years. A paper copy of
the ASR is available upon request by contacting the Office of the Clery Director
by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu
[clerycompliance@sjsu.edu].

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report
(AFSR) is also available for viewing
at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
[https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf]. The
purpose of this re