Behavioral Health Triage Clinician- Fairbanks

Join Community!

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

Triage clinicians assist in the coordination and care of patients seeking substance abuse treatment/ services. Triage clinicians are the first staff members to meet with patients for the assessment process. TC's Triage patients for risk and acuity and document this triage in EMR. Take patients’ vital signs in coordination with Access RN. Gather demographic/registration information, verify insurance information, collect payments as needed, gather referral information, document SDOH questions, complete initial screening for SI/HI, and complete documentation in EMR. Triage clinicians will also gather signatures for needed documents including ROIs and financial waivers. Give case overview and hand-off to Licensed Clinical professional/Access Therapist. Assist with monitoring patients and safety in the Access department area. Assist access therapists with admission process as needed.

Triage clinicians will also field inquiries about services and gather information to determine if the individual is scheduled for assessment or given referrals. Demographics, insurance verification, and documentation of reason for inquiry will be completed by TC. Questions and transfer calls will be directed appropriately to best assist the caller.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Knowledge of local resources for behavioral health treatment (Preferred)
• Experience in access triage and risk assessment (Preferred)
• 1-2 years of experience with mentally ill or chemically dependent populations (Preferred)
• 4 year/ Bachelor’s degree required (Required)

Apply today for immediate consideration.