Clerical Supervisor - Atrium Health One Health Family Medicine and Urgent Care - NoDa

Key Responsibilities

This role involves developing staffing plans to optimize resource utilization and leading the clerical team through interviewing, selection, and onboarding new members. The supervisor will also coach team members, oversee performance metrics related to productivity and quality, and conduct audits to ensure policy compliance.

Requirements

A High School Diploma or GED is required, though an Associate's degree is preferred for this role. Candidates must have experience in Customer Service, Practice Operations, Call Center, or Ambulatory Revenue Cycle, with a preference for at least three years in a medical office setting.

Qualifications

Education

Associate degree

Experience

2+ years of experience

Key Skills