Behavioral Health Patient Support Specialist (Remote)

Key Responsibilities

The specialist manages inbound and outbound patient communications, schedules appointments, and verifies insurance information to support patient access to care. They also document encounters in the EHR, coordinate with clinical teams, and assist with billing and records requests.

Requirements

Candidates must have at least 2 years of healthcare experience in a call center, scheduling, or outpatient clinic setting. A high school diploma or equivalent is required, along with strong communication skills and proficiency in electronic scheduling and EHR systems.

Qualifications

Experience

2+ years of experience

Key Skills