Director of Physician Relations

Physician and APP retention and relations are critical to organizational success at Appalachian Regional Healthcare. High turnover rates among providers can lead to disruptions in patient care, increased costs, and diminished morale among remaining staff. To address these challenges and ensure the long-term sustainability of our medical workforce, ARH recommends the hiring of a Director of Provider Relations to create/lead an effective and engaging Retention Strategy.

Responsibilities

The proposed Director of Provider Relations, who reports directly to the VP, Physician Recruitment, will be responsible for developing, implementing, and overseeing ARH approved strategies aimed at improving provider satisfaction and retention. Key responsibilities include:

• Assessing physician and APP satisfaction through surveys, personal interviews, one on one meetings, and feedback mechanisms.
• Identifying causes of turnover and developing targeted interventions.
• Creating programs for professional growth, mentorship, and work-life balance.
• Managing the collegial onboarding process.
• Collaborating with leadership to address systemic issues affecting provider retention.
• Establish/Lead a System Provider Engagement Committee
• Monitoring retention metrics and reporting on progress to executive leadership.
• Review contract expirations and manage extension addendums
• Travel Required

Qualifications

Education

• MBA or MHA preferred – Bachelor’s required

Minimum Work Experience

• Minimum 3 years Progressive Experience in Healthcare knowledge

Required Skills, Knowledge, and Abilities

• In-depth knowledge of Provider Practices/ Retention Strategy/ Provider Engagement