Patient Service Specialist - South Burlington Family Medicine - Full Time
Listed compensation
$22.28-$32.43/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations, benefits and time off.
Job Description
- Building Name: UVMMC - Family Medicine So Burlington
- Location Address: 3 Timber Lane, South Burlington Vermont
- Regular
- Department: South Burlington Family Medicine
- Full Time
- Standard Hours: 40
- Biweekly Scheduled Hours: 80
- Shift: Day
- Primary Shift: 8:00 AM - 5:00 PM
- Weekend Needs: As Scheduled
- Salary Range: Min $22.28 Mid $27.36 Max $32.43
- Recruiter: Melissa Cummings
Job Description
The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.
Education
H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.
Experience
Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.
This is a bargaining union position.
Key Responsibilities
Provide caring, consistent, and reliable customer service to patients and visitors. Support patients and families, care team members, and administrative leaders to help ensure the smooth operation of the medical office.
Requirements
A high school diploma or equivalent is required, and coursework in administrative or medical sciences is preferred. Proven customer service experience is required; experience in a clinical or administrative setting is preferred.
Key Skills
Patient Access & Front Desk Career Context
The cost-of-living index for Vermont is 98.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$57k midpoint carries the purchasing power of roughly $58k in an average-cost state. 62.3% of Vermont clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Patient Access & Front Desk pay on WeekdayDoc is down 6.7% vs. the prior quarter (through Oct 2026).
| Measure | This job | Market |
|---|---|---|
| Cost-of-living adjusted pay | ~$58k in purchasing power | Vermont index 98.0 (US = 100)BEA Regional Price Parities (2024) |
| All patient access & front desk listings in Vermont | 5 active | 1,242 nationallylive on WeekdayDoc, Nov 2026 |
| Sign-on & loan repayment | not stated | US healthcare professional listings (all specialties): 6% state a sign-on bonus (median $2k) · 5% offer loan repayment1,000 active listings, Nov 2026 |
| Patient Access & Front Desk pay trend (all specialties) | −6.7% vs prior quarter | —through Oct 2026 |
Work-life snapshot
Listing-based score
- No nights
- On-site
- Includes weekends
About University of Vermont Health Network
41 more from University of Vermont Health Network
- Clinical Care Associate - South Burlington Family Medicine - Full Time · South Burlington, Vermont$32/hr
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- Physical Therapist- Per Diem · 5 locations$60/hr
Living in South Burlington
- Typical 3-bedroom home value
- $530k
- Typical market rent
- $2,497/mo
- Residents’ average commute
- 18 min
- Metro price indexU.S. average = 100
- 100.9
- State income tax
- Up to 8.8%
Sources & methodology
Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Burlington-South Burlington, VT metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.