Crisis Technician I (Casual- Safe Harbor Behavioral Health)

UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven Casual Crisis Technician I to our Crisis Residential Unit (CRU) team!

Safe Harbor's Crisis Residential Unit (CRU) is an 8-bed facility designed to provide an alternative to inpatient behavioral health care. Our multidisciplinary team—comprising registered nurses, CRNPs/PAs, master’s level therapists, technicians, and a discharge specialist—works collaboratively to offer comprehensive services such as medication management, therapeutic support (both group and individual), and essential referrals for ongoing care.

As our ideal candidate, you will possess a high school diploma and bring a strong desire to learn. While prior experience in behavioral health or crisis- related settings is a plus, it is not required. We will provide comprehensive training upon hire to ensure your success in this role!

If you’re passionate about making a genuine difference during critical moments, we invite you to apply today!

Key Information

• Schedule: Casual Hours- Night Shift- 11p-7a, some weekends/holiday/on-call required
• Location: 2560 West 12th Street, Erie, PA
• Dress Code: Business Casual
• Parking: Free, on site

Responsibilities

Assisting with ADLs (Activities of Daily Living)

Help with task like mobility and medication management.

Participating in Multidisciplinary Activities

• Attend staff meetings and collaborate with other professionals within the business unit.
• Work with crisis care staff, program staff, and physicians to create treatment plans.
• Use a client-centered, strength-based approach for stability.

Act as a member of the recovery team, providing direct care to patients and families by following CSSP principals, recovery and rehabilitation models of care

Documentation and Safety

• Meeting accurate documentation and records.
• Ensure safety in the therapeutic environment.

High school diploma or equivalent.

B.S. degree preferred.

Crisis experience preferred.

Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.

Flexible schedule; rotating shifts.

May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances

Act 31 or Act 126 - must be obtained within 90 days. ASIST Certification to be obtained within 1 year of hire or transferCPR within 30 days of hire or transfer

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran